Daily Shelter & Overnight Service Usage

This page reports data on the daily occupancy and capacity of Toronto’s shelter system. It is a daily snapshot of the occupancy and capacity of the system, updated every day except weekends and holidays; data for weekends and holidays are posted on the next business day.

Service location and program-level details are available from 2021 to present in the Daily Shelter & Overnight Service Occupancy & Capacity data set on the City’s Open Data portal. Historic data from 2017 to 2020 for pre-COVID base shelter system programs remain available on the portal in the Daily Shelter Occupancy data set.

Additional information about people experiencing homelessness who are entering and leaving the shelter system each month is available on the Shelter System Flow Dashboard.

To request access to available emergency shelter space, call Central Intake at 416-338-4766 or 1-877-338-3398.

Occupancy Summary Individuals
Total People Accommodated 8,595
Bridging & Triage Programs 29
All Shelter Programs, Total 8,566
Shelter Programs, Room-Based, Total 2,350
Singles Sector Programs, Total 6,216
   Shelter Programs, Singles, Total 3,685
   Allied Services, Total 611
   Temporary Programs, Total 1,920
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,821 557 49 606 91.9%
   Families, Emergency Shelter Programs 571 182 11 193 94.3%
   Families, Transitional Shelter Programs 330 116 0 116 100.0%
   Families, Motel/Hotel Programs 920 259 38 297 87.2%
Single Sector Motel/Hotel, Total 529 243 1 244 99.6%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,685 3,685 171 3,856 95.6%
   Emergency Shelter Programs, Total 2,920 2,920 105 3,025 96.5%
      Mixed Adult, Emergency 596 596 20 616 96.8%
      Men, Emergency 1,346 1,346 62 1,408 95.6%
      Women, Emergency 540 540 11 551 98.0%
      Youth, Emergency 438 438 12 450 97.3%
   Transitional Shelter Programs, Total 765 765 66 831 92.1%
      Mixed Adult, Transitional 201 201 18 219 91.8%
      Families, Transitional 11 11 10 21 52.4%
      Men, Transitional 169 169 14 183 92.3%
      Women, Transitional 116 116 5 121 95.9%
      Youth, Transitional 268 268 19 287 93.4%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 611 611 12 623 98.1%
   24-Hour Respites 467 467 6 473 98.7%
   24-Hour Women's Drop-ins 62 62 6 68 91.2%
Warming Centres 82 82 0 82 100.0%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,870 1,424 8 1,432 99.4%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%
Occupancy Summary Individuals
Total People Accommodated 8,560
Bridging & Triage Programs 29
All Shelter Programs, Total 8,531
Shelter Programs, Room-Based, Total 2,342
Singles Sector Programs, Total 6,189
   Shelter Programs, Singles, Total 3,677
   Allied Services, Total 594
   Temporary Programs, Total 1,918
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,813 555 50 605 91.7%
   Families, Emergency Shelter Programs 565 180 11 191 94.2%
   Families, Transitional Shelter Programs 330 116 0 116 100.0%
   Families, Motel/Hotel Programs 918 259 39 298 86.9%
Single Sector Motel/Hotel, Total 529 241 3 244 98.8%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,677 3,677 171 3,848 95.6%
   Emergency Shelter Programs, Total 2,911 2,911 106 3,017 96.5%
      Mixed Adult, Emergency 593 593 20 613 96.7%
      Men, Emergency 1,342 1,342 63 1,405 95.5%
      Women, Emergency 537 537 12 549 97.8%
      Youth, Emergency 439 439 11 450 97.6%
   Transitional Shelter Programs, Total 766 766 65 831 92.2%
      Mixed Adult, Transitional 202 202 17 219 92.2%
      Families, Transitional 11 11 10 21 52.4%
      Men, Transitional 167 167 16 183 91.3%
      Women, Transitional 118 118 3 121 97.5%
      Youth, Transitional 268 268 19 287 93.4%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 594 594 12 606 98.0%
   24-Hour Respites 466 466 7 473 98.5%
   24-Hour Women's Drop-ins 63 63 5 68 92.6%
Warming Centres 65 65 0 65 100.0%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,868 1,425 7 1,432 99.5%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%
Occupancy Summary Individuals
Total People Accommodated 8,525
Bridging & Triage Programs 28
All Shelter Programs, Total 8,497
Shelter Programs, Room-Based, Total 2,339
Singles Sector Programs, Total 6,158
   Shelter Programs, Singles, Total 3,660
   Allied Services, Total 582
   Temporary Programs, Total 1,916
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,811 556 53 609 91.3%
   Families, Emergency Shelter Programs 570 182 11 193 94.3%
   Families, Transitional Shelter Programs 330 116 0 116 100.0%
   Families, Motel/Hotel Programs 911 258 42 300 86.0%
Single Sector Motel/Hotel, Total 528 241 3 244 98.8%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,660 3,660 183 3,843 95.2%
   Emergency Shelter Programs, Total 2,897 2,897 113 3,010 96.2%
      Mixed Adult, Emergency 592 592 23 615 96.3%
      Men, Emergency 1,335 1,335 63 1,398 95.5%
      Women, Emergency 536 536 11 547 98.0%
      Youth, Emergency 434 434 16 450 96.4%
   Transitional Shelter Programs, Total 763 763 70 833 91.6%
      Mixed Adult, Transitional 202 202 17 219 92.2%
      Families, Transitional 11 11 10 21 52.4%
      Men, Transitional 165 165 18 183 90.2%
      Women, Transitional 117 117 4 121 96.7%
      Youth, Transitional 268 268 21 289 92.7%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 582 582 14 596 97.7%
   24-Hour Respites 468 468 5 473 98.9%
   24-Hour Women's Drop-ins 59 59 9 68 86.8%
Warming Centres 55 55 0 55 100.0%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,866 1,425 4 1,429 99.7%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%
Occupancy Summary Individuals
Total People Accommodated 8,509
Bridging & Triage Programs 28
All Shelter Programs, Total 8,481
Shelter Programs, Room-Based, Total 2,331
Singles Sector Programs, Total 6,150
   Shelter Programs, Singles, Total 3,656
   Allied Services, Total 578
   Temporary Programs, Total 1,916
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,803 554 53 607 91.3%
   Families, Emergency Shelter Programs 570 182 11 193 94.3%
   Families, Transitional Shelter Programs 330 116 0 116 100.0%
   Families, Motel/Hotel Programs 903 256 42 298 85.9%
Single Sector Motel/Hotel, Total 528 241 3 244 98.8%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,656 3,656 181 3,837 95.3%
   Emergency Shelter Programs, Total 2,893 2,893 111 3,004 96.3%
      Mixed Adult, Emergency 591 591 23 614 96.3%
      Men, Emergency 1,334 1,334 60 1,394 95.7%
      Women, Emergency 531 531 15 546 97.3%
      Youth, Emergency 437 437 13 450 97.1%
   Transitional Shelter Programs, Total 763 763 70 833 91.6%
      Mixed Adult, Transitional 202 202 17 219 92.2%
      Families, Transitional 11 11 10 21 52.4%
      Men, Transitional 165 165 18 183 90.2%
      Women, Transitional 117 117 4 121 96.7%
      Youth, Transitional 268 268 21 289 92.7%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 578 578 11 589 98.1%
   24-Hour Respites 469 469 4 473 99.2%
   24-Hour Women's Drop-ins 61 61 7 68 89.7%
Warming Centres 48 48 0 48 100.0%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,866 1,424 4 1,428 99.7%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%
Occupancy Summary Individuals
Total People Accommodated 8,551
Bridging & Triage Programs 29
All Shelter Programs, Total 8,522
Shelter Programs, Room-Based, Total 2,329
Singles Sector Programs, Total 6,193
   Shelter Programs, Singles, Total 3,642
   Allied Services, Total 650
   Temporary Programs, Total 1,901
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,800 553 54 607 91.1%
   Families, Emergency Shelter Programs 567 181 12 193 93.8%
   Families, Transitional Shelter Programs 330 116 0 116 100.0%
   Families, Motel/Hotel Programs 903 256 42 298 85.9%
Single Sector Motel/Hotel, Total 529 241 3 244 98.8%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,642 3,642 192 3,834 95.0%
   Emergency Shelter Programs, Total 2,882 2,882 119 3,001 96.0%
      Mixed Adult, Emergency 585 585 29 614 95.3%
      Men, Emergency 1,330 1,330 63 1,393 95.5%
      Women, Emergency 530 530 14 544 97.4%
      Youth, Emergency 437 437 13 450 97.1%
   Transitional Shelter Programs, Total 760 760 73 833 91.2%
      Mixed Adult, Transitional 202 202 17 219 92.2%
      Families, Transitional 11 11 10 21 52.4%
      Men, Transitional 164 164 19 183 89.6%
      Women, Transitional 117 117 4 121 96.7%
      Youth, Transitional 266 266 23 289 92.0%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 650 650 147 797 81.6%
   24-Hour Respites 463 463 10 473 97.9%
   24-Hour Women's Drop-ins 60 60 8 68 88.2%
Warming Centres 127 127 129 256 49.6%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,851 1,413 4 1,417 99.7%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%

About the Data

  • Daily reporting includes occupancy, vacancy, and capacity data for the shelter and overnight services system. It is based on a snapshot of the system at 4 a.m.
  • Please note that as of April 23, 2024, hotel-based programs for refugee claimants operated by the Canadian Red Cross Society have been added to the database that supports this reporting. These programs are not new. They have been recategorized to be included in the City’s Daily Shelter & Overnight Service Usage database to more accurately reflect shelter system use in Toronto.
  • Individuals includes a count of all people served in a service area, sector, or program.
  • Reporting of occupancy and capacity is based on the capacity type of programs being reported. Capacity type refers to whether the capacity for a program is measured in rooms or beds.
    • Bed Based Capacity: A program where occupancy is measured at the bed level. Typically applicable for programs with common sleeping areas.
    • Room Based Capacity: A program where occupancy is measured at the room level. Typically applicable to family programs or hotel-based programs where sleeping rooms are not shared between households.
  • Occupancy is reported according to the capacity type of a program, and refers to the number of rooms or beds showing as occupied.
  • Unoccupied rooms or beds is also reported according to capacity type, and refers to the number of rooms or beds that were showing as available for occupancy that were not occupied.
  • Actual capacity provides the total count of available beds or rooms available in the system. It is equal to the occupied capacity plus the unoccupied capacity of a program.
  • The number of total individuals served is greater than the occupancy or capacity in room-based programs, as more than one individual may stay in room based programs where there are couples or family households.
  • Occupancy rate is calculated as occupancy divided by actual capacity. For room-based programs, the occupancy rate is calculated as the number of occupied rooms as a percentage of actual room capacity. For bed-based programs, the occupancy rate is calculated as the number of occupied beds or spaces divided by the actual bed capacity.
  • We will continue to update and improve these data and reporting processes on an ongoing basis, and based on further feedback, in the spirit of continuous improvement.
  • Further definitions about housing & homelessness services can be found in the Housing & Homelessness Services Glossary, which you can find on the Housing Stability Service System Overview web page.