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Do I need a license for my animals? |
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Licensing of dogs and registration of cats is required in the City of Toronto.

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How do I adopt an animal? |
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Contact your local Animal Services Centre or call 416-338-PAWS (7297). You can also adopt animals through other organizations such as Ontario Society for the Prevention of Cruelty to Animals (OSPCA), the Etobicoke Humane Society or the Toronto Humane Society.

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What animals am I permitted to keep? |
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Article II of Chapter 349-2 of the Municipal Code describes which animals are prohibited in the City of Toronto. You can find out about chickens, pigeons, exotic animals and more there.

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What is the bylaw regarding animals? |
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Chapter 349-2 of the Municipal Code provides the entire bylaw regarding the keeping of animals in Toronto.

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Where should I direct a complaint/concern about a neighbour's animal. |
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Contact your local Animal Services Centre or call 416-338-PAWS (7297).

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Where can I find a list of leash-free areas for dogs in Toronto? |
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Toronto Parks, Forestry & Recreation provides a listing on their web pages.

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There is an injured/dead animal on my property or the street. Who do I contact? |
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Contact Animal Services or call 416-338-PAWS (7297). This applies for both pets and wild animals.

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How do I report an animal bite incident? |
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If you have been bitten by an animal or your animal has been bitten by another animal, seek medical attention and immediately contact your local Animal Services Centre or call 416-338-PAWS (7297).

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What can I do to help protect my property from wild animals? |
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Learn ways from Animal Services on how to reduce problems by getting rid of sources of food and shelter on your property.

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What can I do about mice, rats, termites and cockroaches? |
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The City's Public Health Department will investigate restaurants and food premises for evidence of mice, rats and cockroaches. Investigation Services, Municipal Licensing & Standards, will investigate if a multi-residential property (apartment) has a problem. Contact 311 to find your area Investigation Services office.
Phone within Toronto city limits: 311
Phone outside city limits: 416-392-CITY (2489)
TTY customers: 416-338-OTTY (0889)
Fax: 416-338-0685
E-mail: 311@toronto.ca
For private homes, check the Yellow Pages or similar business directories such as The Gold Book. An internet search using key phrases such as "Toronto pest control" should provide listings as well.

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