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clear gif spacer clear gif spacer Frequently asked questions about . . . clear gif spacer
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Housing

Question What is Toronto Community Housing and can anyone apply?
Answer The Toronto Community Housing Corporation (TCHC) provides affordable housing for seniors, families and single people with low to moderate incomes. Some of the units have been designed for people with disabilities. As well, the TCHC offers a wide variety of housing options at market rents.

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Question How do I apply for subsidized housing in Toronto and does the city have a rent geared to income rental program?
Answer Housing Connections provides consistent, fair and quality applicant access to affordable housing in Toronto. They maintain waiting lists for over 600 housing locations. Application forms (PDF).

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Question How much can my landlord increase my rent this year?
Answer According to the Ontario Rental Housing Tribunal website, "Each year the Ontario government releases the province's rent increase guideline. The rent increase guideline is the maximum amount by which a landlord can increase the rent for a current tenant without approval from the Landlord and Tenant Board." The Ontario annual rent increase guideline for 2009 is set at 1.8%.

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Question My rent has recently been raised and I think it may be above the rent increase guidelines. Is there anyone I can contact?
Answer The Federation of Metro Tenants Associations have organizers who can help you challenge the above-guideline rent increase. You can also contact the Landlord and Tenant board (a provincial government office) as well.

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Question Is there information available for landlords?
Answer The Landlord's Self-Help Centre is an incorporated non-profit organization that provides information, assistance and educational programs to Ontario's small scale landlords free of charge.

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Question I have a dispute with my landlord/tenant. Is there help available to help us resolve this?
Answer The Landlord and Tenant Board has been established to resolve disputes between landlords and tenants and provide information about the Tenant Protection Act.

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Question How do I apply for a space in a City-run long-term care home?
Answer Applications to all long-term care homes in Toronto, including those operated by Toronto Long-Term Care Homes and Services, can be made by calling your local Community Care Access Centre (CCAC) or by visiting their website. Through its 10 directly-operated long-term care homes and supportive housing at a variety of contracted sites, Toronto's Long-Term Care Homes and Services Division provides long-term care for people who can no longer live independently in the community. As well, the Division offers services that help people remain in their own homes for as long as possible.

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Question I need information on basement apartments, granny flats and second suites.
Answer A second suite is a self-contained rental unit in a single-detached or semi-detached house. Most second suites are basement apartments. They have also been called granny flats, in-law suites and accessory apartments. The new bylaw permits second suites in all single-detached and semi-detached homes throughout the City of Toronto with certain conditions. Toronto has prepared an information kit that provides easy-to-read information on how to create a legal second suite. It's available in a downloadable format at http://www.secondsuites.info/Homeowners_Guide.pdf

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Question I have concerns/questions regarding maintenance of an apartment building. Where can I find information about standards for rental apartments?
Answer The Apartment Standards web pages contain useful information that can assist you in determining the responsibilities of the property owner, tenants and Municipal Standards officers. There is information about bylaws, orders to comply, inspections and order status for rental apartment buildings within the City of Toronto that contain four or more units. As well, the site enables you to lodge a complaint online or contact your local Municipal Licensing & Standards district office by phone or e-mail.

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