Moderation Policy – Toronto Archives Social Media Accounts

Availability

• Staff update and monitor social media accounts from Monday to Friday from 8:30 p.m. to 4:30 p.m. Accounts are not monitored outside of these hours.
• Site services may be unavailable occasionally. The City of Toronto accepts no responsibility for lack of service due to third-party issues.

@Replies and comments

• We welcome feedback and ideas from all followers.
• We will try to join the conversation, but may not be able to reply to all comments.
• You can contact us if you need immediate assistance.
• Take care not to post any personal information, as social media is a public space.
• Sites do not necessarily allow the City of Toronto to review and moderate comments before they appear. Posted comments do not necessarily represent the views of the City Clerk’s Office, Archival Services.

What kinds of messages can you expect in the Archives’ social media accounts?

• Alerts about newly-scanned archival images.
• Photographs from the Archives’ collection.
• Updates on events at the Archives.
• Holiday hours.
• Useful research tips.
• Notice of changes in policies or procedures.