The Pension, Payroll & Employee Benefits Division is committed to providing accurate, efficient and timely pension, payroll and benefit information to current and former City employees.
The division’s primary function is to:
- negotiate and secure cost effective benefit plans for the City
- manage and process 37,000 employee and 13,600 retiree benefit claims annually
- administer Collective Agreements for the six municipal unions within the City
- process the City’s payroll for approximately 44,000 employees across the organization
- provide pension service to approximately 30,000 employees and 6,000 retirees
- provide exceptional customer service to those requiring benefit, pension or payroll information
Employees, past and present, can access services and register compliments or complaints by filling out the TEAM Central Form or calling 416-338-016 (option 4).
Executive Director, Finance Shared Services
David McIsaac
Staff Directory
