In order to provide equal access of information for the 2018 municipal election, the City has established a protocol for responding to requests for information from candidates and third party advertisers about City services and programs. Questions received and responses given will be provided in writing and posted here without revealing the source of the request. This page will be updated as information becomes available.

Candidates and third party advertisers may submit a request to the City about services and programs by emailing:

The goal is to respond to every request as soon as possible, but within three full business days.



Q: Request for information about the number of City employees with disabilities.

A: The City conducts  the Count Yourself In Workforce Survey to obtain data on the Toronto Public Service. The aim is to create a public service that reflects the population we serve and to ensure an engaged, diverse and productive workforce that meets our current and future needs. Participation in the survey is voluntary. The most recent data can be found in the Count Yourself In Report:

You may also be interested in this Toronto Accessibility Advisory Committee agenda item, Employment Accessibility at the City of Toronto:

Q. Request to meet with District Director and District Consultant for child care centres in a particular ward.

A. Unfortunately due to timing, we have been advised that we are unable to meet with (the Councillor), who is a candidate in the upcoming municipal election. For your reference, please see the City’s protocol for responding to requests for information from candidates for the October 22, 2018 municipal election, which is posted on the City’s website:

Requests for meetings or tours

Any requests by candidates for personal meetings with Division Heads or other staff, and requests for tours of City facilities, cannot be accommodated due to resource and time constraints. If this were provided to one candidate, it would have to be provided to all candidates.

We are happy to provide the councillor with information for his ward.  Please let us know if we are providing the information as part of his councillor role or as a candidate.

Q. Could you please advise whether all questions of the City from registered candidates for Council ought to be submitted through this email address (  Or, can I just expect to receive responses from this address?

A. The City has a protocol in place for responding to requests for information from candidates for the October 22, 2018 municipal election, which is posted on the City’s website. See:

Candidates may submit their questions directly to this mailbox. However, the protocol recognizes that City Divisions also may receive requests for information directly from candidates. If approaching a City Division directly, it would be helpful to identify yourself as a candidate. City staff are directed to refer candidates’ requests for information by email to the mailbox to ensure that consistent and timely responses are provided to candidates.

Through the mailbox, we coordinate the requests, obtain the necessary information from the appropriate City Division(s), respond to the requester and keep a record of the information so that it can be provided to others who may request it.

The response to the request may come directly to the candidate from or, in the case where the requested information is readily available, it may come from the City Division copying

Responses will be provided in writing and posted on the City’s election webpage in a question and answer format, without revealing the source of the request. This gives all candidates access to the same information.


Woodbine Bike Lanes

Attachment: Roadway parking Safety Summary: Corley Avenue – Norway avenue Roadway

Q1. Would you please share the simulations?  I’d like to understand the assumptions built into them.  For example, was it assumed that traffic would veer off Woodbine and cut through side streets to avoid delays or not?

A1. The simulations were undertaken using Synchro, a traffic modeling and traffic signal optimizing software frequently used to evaluate how changes to signal timings at intersections along a corridor would affect traffic. The simulation output reports from Synchro are technical and require specific expertise to be analysed properly.

The assumptions and principles that were used in the traffic modelling were:

  • Existing traffic would continue to use Woodbine Avenue and timing adjustments for traffic signals on Woodbine Avenue were made using the same traffic volume that existed pre bike lane (existing) installation. No diversion of traffic to surrounding roads was assumed.
  • Minimize vehicular stops and delays at intersections on Woodbine Avenue by adding additional green light time for Woodbine and maintain existing green times for side streets.
  • Optimize signal timing at intersections considering impacts on all road users, including pedestrians, cyclists, TTC buses and automobile traffic.
  • Intersections on Danforth Avenue (Victoria Park to Coxwell) were also part of traffic simulations to ensure that traffic signal coordination on both Woodbine and Danforth corridors are maintained after bike lanes installation.

Q2.  It appears that no studies of traffic were conducted on side streets pre-bike lane implementation?  Can you confirm that to be the case?  If studies were done, could you please share those results (so that we can compare traffic volume/speed pre- and post- etc.)?

A2. Studies were conducted on Corley Avenue, between Woodbine and Brookside, and Norway Avenue, between Woodbine and Elmer. This work included a review of existing automobile traffic volumes, parking regulation and usage and any specific operational and safety issues. Please see attached a summary of traffic, parking and safety matters for Corley Avenue and Norway Avenue. In addition, following installation of the bike lanes on Woodbine Avenue, we received feedback regarding cut-through traffic using Heyworth Crescent to/from Woodbine Avenue and Kingston Road. As a result, traffic volume and speed studies were undertaken on Heyworth Crescent in late fall 2017. These revealed an eight-hour daytime traffic volume on Heyworth Crescent of 237 vehicles and an average speed of 25 km/hr within a 30 km/hr posted speed limit zone.  This volume and speed study will be repeated in spring 2018.

Q3. For the upcoming post-implementation study, why is the study of side streets so limited?  The only side street to be studied in Ward 37 is Heyworth.  Two things about that, a) I don’t understand why volume on Heyworth would be (potentially) affected by Woodbine congestion as anybody seeking to avoid Woodbine congestion would just turn right on Kingston Rd (which is where Heyworth leads) and, b) what is the reason for excluding the streets north of Corley/Eastwood and south of Gerrard, running from and parallel to Woodbine? These are the streets that allow motorists to avoid congestion at Kingston and Woodbine and Gerrard and Woodbine.

A3. As mentioned above, following installation of the bike lanes on Woodbine Avenue we received feedback regarding cut-through traffic using Heyworth Crescent to/from Woodbine Avenue and Kingston Road.

Staff are continuing to monitor traffic operations on other side/parallel streets to Woodbine Avenue north of Corley and south of Gerrard.