As part of the City’s COVID-19 response, training sessions at both the 625 Church Street and 2985 Kingston Road (Cliffcrest) locations are postponed. Stay up-to-date on all affected City services and when they may resume by visiting toronto.ca/covid19

Learn how to register for the Shelter Management Information System (SMIS) training, including the session dates and location.

How to Register

Complete the SMIS registration form. Submit the form in a Word document format to smistraining@toronto.ca.

Confirmation emails will be sent to the Access Managers following submission of registration forms. Participants will not be allowed to attend classes until this confirmation email is sent by Head Office.

How to Cancel

The prospective agency and/or individual must submit written notice of cancellation at least seven business days prior to the training date to smistraining@toronto.ca.

It is the responsibility of the prospective agency and/or individual to ensure that the cancellation has been received.

Alternate Attendee

If the registrant cannot attend, an email may be sent to smistraining@toronto.ca informing Head Office that an alternate staff will be sent to the class.

 

Late arrivals of 15 minutes or more will not be allowed entry into the session, as this is very distracting to the other participants.

Date Time Location
March 5 9 a.m. – 12:30 p.m. 2985 Kingston Rd.
March 10 9 a.m. – 12:30 p.m. 625 Church St.
March 10 1 p.m. – 4:30 p.m. 625 Church St.
March 17 5:30 p.m. – 9:00 p.m. 625 Church St.
March 24 9 a.m. – 12:30 p.m. 625 Church St.
March 26 1 p.m. – 4:30 p.m. 625 Church St.
Date Time Location
April 7 9 a.m. – 12:30 p.m. 625 Church St.
April 7 1 p.m. – 4:30 p.m. 625 Church St.
April 9 9 a.m. – 12:30 p.m. 625 Church St.
April 14 1 p.m. – 4:30 p.m. 625 Church St.
April 21 9 a.m. – 12:30 p.m. 625 Church St.
April 23 9 a.m. – 12:30 p.m. 2985 Kingston Rd.
Date Time Location
May 5 9 a.m. – 12:30 p.m. 625 Church St.
May 7 5:30 p.m. – 9 p.m. 625 Church St.
May 12 9 a.m. – 12:30 p.m. 625 Church St.
May 14 9 a.m. – 12:30 p.m. 625 Church St.
May 14 1 p.m. – 4:30 p.m. 625 Church St.
May 27 9 a.m. – 12:30 p.m. 2985 Kingston Rd.
Date Time Location
June 4 9 a.m. – 12:30 p.m. 625 Church St.
June 9 1 p.m. – 4:30 p.m. 625 Church St.
June 11 9 a.m. – 12:30 p.m. 625 Church St.
June 16 9 a.m. – 12:30 p.m. 625 Church St.
June 16 1 p.m. – 4:30 p.m. 625 Church St.
June 25 9 a.m. – 12:30 p.m. 625 Church St.

Training Location

Training is located at 625 Church St. (also known as the Traders Building). The training room is located on the 5th floor. There is limited seating in the lobby area. Staff will open the door and direct you to the training room.

The building is a short walk from the Bloor-Yonge subway station.

There is paid parking at the back of this building, but the daily rate is high ($50 maximum rate). Street parking is available on Charles Street, Hayden Street, and Isabella Street.

Second Location in 2020

In 2020 a second location will be available to accommodate the increase in demand. The second location will be in the Cliffcrest Plaza, 2985 Kingston Rd. Plaza parking is available, and the main entrance is only marked by the City of Toronto logo, as this location is not open to the public. Kennedy Station is 5km away, and is a minimum 20 minute transit ride from this station.

Once staff have completed training, the access manager or designate need to complete the SMIS User Access Request form and have the staff sign the SMIS user agreement.

Once completed, these forms are emailed to smishelp@toronto.ca.