Shelter Management Information System (SMIS)
SMIS eliminated time-consuming manual tasks and paper forms streamlining shelter operations and improving client services. Shelter staff can now quickly find available beds throughout the system and speed up client intake, admission and discharge.
The following information is designed to assist shelter staff who are using SMIS.
The SMIS User Manual is now available online in accessible PDFs.
Training and Documentation
SMIS Basic/Case Management Training Schedule and Details
Training Registration Form
Frequently Asked Questions
Correcting Incorrect Personal Client Information
SMIS Report Details 2014
Quick Reference Guides
Release Notes for New Versions
Collection of Information Notice
Collection of Information Phone Script
The Collection of Information Notice has been translated into the 14 languages: Arabic, Chinese, Chinese (Traditional), Dari, Farsi, French, Hungarian, Korean, Polish, Punjabi, Russian, Spanish, Tamil and Vietnamese.
Please check this site regularly for new information for SMIS users as it becomes available.