Online vaccine ordering for high-risk clients and school-based vaccines. Batch orders are still available for some vaccines.

Please read the information on eligibility criteria first.

  • Be non-judgemental.
  • Be presumptive that a child will be vaccinated.
  • Never dismiss a child from practice.
  • Set aside time to counsel parents.
  • Use every visit as an opportunity to discuss vaccines.
  • Validate parental concerns and correct misconceptions.
  • Discuss the benefits and risk of vaccines versus risk of diseases.
  • Frame data clearly and positively.


Adapted with permission from the Canadian Paediatric Society: Working with Vaccine-Hesitant Parents: An Update Sept. 14, 2018.

Your patients look to you for trusted advice.

  • Be positive.
  • Listen to your client’s concerns.
  • Refute misinformation.
  • Encourage clients to seek credible sources for more information.
  • Integrate adult vaccination into your primary care.
  • Address waning immunity in diseases more common to adults.
  • Assess client risks based on their occupation, travel habits, underlying illness, lifestyle and/or age.
  • Vaccines for adults may not prevent the onset of disease, but will at least reduce disease severity.

Vaccines can lose their effectiveness when exposed to light or temperatures outside +2°C and +8°C range. Please review the Vaccine Storage and Handling Guidelines to ensure vaccine potency and reduce wastage.

Health care practitioners are required to report AEFIs to Toronto Public Health. You can also report by calling our immunization nurses at 416-338-2030.

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