Browse job profiles working in recreation customer service.
Refer to Types of Seasonal & Part Time Recreation Jobs for all wages.
Seasons
All
Districts
All
Permit Monitor - TR0048
Job Summary
Machines and Equipment Used
First aid kit, communications, various office equipment, automobile.
Responsibilities
- Monitors and patrols City of Toronto parkland to ensure proper use of permits.
- Prints facility schedule logs using CLASS system.
- Monitors City of Toronto permits including special events and picnics.
- Interacts with community groups and staff.
- Completes daily logs.
- Performs administrative tasks to support the program.
- Reports findings to District Permit Officers on weekly basis.
- Attends and participates in meetings and training sessions.
Qualifications
- Must be minimum 16 years of age.
- Proficient in CLASS permit booking
- Must produce original current Emergency First Aid certification as recognized by the WSIB.
- Proficiency in use of current office technology and other computer applications relevant to the position. (i.e. CLASS Facility Booking, Report Printing, etc)
- Valid Ontario Class “G” Drivers license and use of a properly insured automobile.
- You possess certification in Parks and Recreation Ontario’s Principles of Healthy Child Development (PHCD). This is a mandatory course that will be provided to you at no cost upon obtaining a conditional offer of employment. You will be provided with course dates and details at that time.
Recreation Customer Service Representative TR0049
Job Summary
To provide support for Community Recreation Branch’s Call Center operations.
Machines and Equipment Used
Cash register, safe, Point of Sale equipment, communications and various office equipment, first aid kit.
Responsibilities
- Inputs registration through the Call Centre and in person.
- Processes payments for registration.
- Receives cash and various methods of payment.
- Provides customer service and resolves client conflicts.
- Uses the City’s language line services as required.
- Answers public inquiries.
- Works with internal and external clients to satisfy the needs of the customer.
- Provides administrative support such as printing and distribution of customer receipts, confirmations, and enters in CLASS registration system, returned mailings.
Qualifications
- Must be minimum 16 years of age.
- Extensive experience in a Customer Service Call Centre Environment.
- Proficiency in use of current office technology and other computer applications relevant to the position. (i.e. CLASS Program Registration, Facility Booking, POS, etc).
- Good knowledge & understanding of all relevant regulations, policies and procedures. (i.e. Permit Allocation Policy, Customer Service Manuals, etc.).
- Must attend and successfully complete related mandatory training sessions (Neo/Reo, WHMIS, CLASS Program Registration, etc.)
- Must produce original current Emergency First Aid certification as recognized by the WSIB.
- You possess certification in Parks and Recreation Ontario’s Principles of Healthy Child Development (PHCD). This is a mandatory course that will be provided to you at no cost upon obtaining a conditional offer of employment. You will be provided with course dates and details at that time.
