The City, in collaboration with housing provider partners, is seeking one or more community non-profit organizations to provide Anchor Agency Services & Supports in three or more rental housing buildings. The City will match selected buildings with successful applicants based on the organization’s stated service area(s).
The objectives of the Anchor Agency Services & Supports program are to:
Buildings were selected by the City, in partnership with Toronto Community Housing Corporation (TCHC), and are identified by the address, ward or ward grouping (multiple wards). Each site location has a building profile that outlines the number of units and unit composition of the building(s) located at that site.
The building profiles for the ward/ward groupings included in this round of funding are as follows:
Service providers will engage with tenants who have difficultly remaining housed to provide time-specified case management that addresses a range of needs and facilitates ongoing housing stability. Services will be delivered on-site in large apartment buildings/complexes with approximately 300 units or more. Additionally, service providers will engage with communities and will coordinate with other service providers to deliver programming that addresses community needs, which may include community safety concerns in select locations determined by the City.
The Housing Secretariat is seeking organizations with the following mandatory eligibility requirements:
Anchor Agency Services & Supports projects must:
Anchor Agency Services & Supports staff must have:
Case management supports will be provided to identified tenants in the building who require housing stability support and who have been approved for case management. Possible tenants for case management within the building may be identified by a variety of sources, including the housing provider, the tenant, the Anchor Agency Services & Supports provider, an external service provider, etc. Acceptance into case management, however, will be based on a pre-determined referral process developed by the housing provider and the City in consultation with the Anchor Agency Services & Supports provider.
Anchor Agency Services & Supports projects must:
Community development and crisis management programming will be applied to the entire building and available to all tenants in the building.
Anchor Agency Services & Supports projects must:
Anchor Agency Services & Supports projects must:
The City, in partnership with our housing provider partner(s), will identify Anchor Agency locations to support the implementation of a community safety program that will work to address the identified safety needs of the selected building(s) and broader local community. The City will contract a community ambassador safety team service through a separate procurement process.
Anchor Agency Services & Supports projects selected to provide this program must:
These service delivery requirements will form part of the funding agreement for successful applicants.
Detailed requirements on this program model will be provided in an information session. See the Key Dates and Information section below for details.
For step-by-step instructions on how to apply to the Anchor Agency Services & Supports Funding Opportunity, click on the Anchor Agency Services & Supports Application Guide (2024-2026).
This guide provides detailed information on:
Information Session
Information Session WebEx Recording
Information Session Presentation Slides
Application period
Funding term:
Building Profile and Site Specific – Addenda And FAQ #1
Site-Specific Information, Service Delivery Requirements, TGRIP and Application – Addenda And FAQ #2