Housing access programs support individuals and households who are experiencing or at risk of homelessness by helping them find and maintain housing. Services are aligned with the City’s Housing First approach by prioritizing the acquisition of housing that meets the client’s needs. Some people might require specialized supports and face multiple barriers to securing and maintaining housing, and these services are designed to be responsive to individual needs.

Successful applicants operate a housing help center, which is a local, community-based hub that provides housing help, support with applications and information or referrals to related programs. These services are responsive to a broad range of needs, from people who are very self-directed, to those with more complex needs.

Housing access staff members must have:

  • extensive knowledge of and experience in housing work, conflict resolution and mediation skills
  • a strong understanding of housing resources and benefits, referral pathways and access points

Housing access programs must:

  • provide responsive and person-centered case management services that meet each person’s unique needs and/or complex challenges
  • provide non-judgemental, trauma-informed and anti-oppressive services rooted in harm reduction and Housing First approaches
  • help people find appropriate housing by conducting housing searches, applying for different types of housing (including market rent) and filling out applications
  • help people navigate the MyAccesstoHousingTO portal and the new Choice-Based process for RGI housing by supporting applicants with registering, completing applications, updating and maintaining applications (including annual reviews, building selections and updates to family size)
  • help people apply for other housing financial supports (i.e. Rent Bank, energy fund, etc.)
  • support those who have an offer of subsidized housing to submit required documentation to draft lease details
  • provide case management over a one-year period after clients obtain housing to ensure that people who need support are able to maintain housing
  • assist those at risk of losing their housing mitigate tenancy issues, either directly or through referrals to other services
  • assist people with achieving greater housing stability through community resources and connection to services (i.e. Furniture Bank, ID clinics, food banks, life skills) and health supports
  • provide referrals to more specialized types of services (i.e. connect to housing benefits) as needed
  • ensure post-intervention follow-up is completed at twelve months and any other time period prescribed
  • build and maintain relationships with private market landlords and housing providers in communities across Toronto to assist people in securing new housing
  • participate in City committees and working groups, if or as required
  • compile, maintain, and provide records and activity data, as required
  • advance the City’s funding priorities, including:
    • strengthening our relationship with Indigenous communities and advancing reconciliation
    • focusing on equity
    • delivering high quality services
    • reducing chronic homelessness
    • developing integrated system responses
    • strengthening and modernizing the sector

More detailed requirements on this project model will be provided in the information session. Applicants are strongly encouraged to attend. These service requirements will form part of the funding agreement for successful applicants.

To apply for the Housing Access funding opportunity, you will need to apply through the City’s online grants platform known as the Toronto Grants, Rebates and Incentives Portal (TGRIP).

If you do not already have a TGRIP account:

  1. Navigate to TGRIP
  2. Click “Register Here”
  3. Complete the required information and click “Submit”
  4. When you receive the confirmation email from TGRIPNoReply@smartsimple.com, follow the instructions to complete your registration
  5. Log in to TGRIP
  6. On the blue ribbon near the top of the page, click on the letter that appears at the far right end of the ribbon
  7. Click on “Tutorials” from the drop down menu
  8. Download and save the document called “CFFP_TGRIP_User_Guide.docx
  9. Use this guide to create an Organization Profile and add contacts

When you are ready to apply:

  1. Log in to TGRIP
  2. Click on “My Funding Opportunities”
  3. Locate the application for “Housing Access (HASS 2022-2025)” and click on “Guidelines” to download and save the “Housing Access (HASS 2022-2025) – Application Guide”
  4. Click “Apply”
  5. Follow the instructions in the application guide carefully to complete and submit your application

Application Helpdesk Sessions

Questions and Answers:

 Call for Application Q&A

Information session

Application period

  • Launch date: Tuesday, April 19, 2022
  • Deadline to submit: Monday, June 6, 2022 by 11:59 p.m. (EST)

Funding term

  • October 1, 2022 to March 31, 2025