Street outreach programs support individuals who are experiencing homelessness and living outside or spending a significant amount of time on the streets by helping them move into permanent housing. Projects under these guidelines will provide services to individuals who are currently experiencing street homelessness. Many of these individuals will require specialized supports and most will face multiple barriers in securing and maintaining housing and require significant support in the transition to living indoors. Services are provided with a Housing First approach.

For the purpose of this funding opportunity, the types of service for street outreach include:

  • street outreach services
  • Indigenous-specific street outreach
  • specialized, multi-disciplinary street outreach

Successful applicants engage with people who are experiencing street homelessness to facilitate their move into permanent housing and support the goal of ending chronic homelessness in the City of Toronto.

Street outreach staff members must have:

  • extensive knowledge of and experience in housing work, conflict resolution and mediation
  • a strong understanding of community resources and referral pathways

Street outreach programs must:

  • provide responsive and person-centered case management services that meet each person’s unique needs and/or complex challenges
  • provide non-judgemental, trauma-informed and anti-oppressive services rooted in harm reduction and Housing First approaches
  • deliver services in person, including travelling to meet with people in their housing units, accompanying people to other service providers and conducting services after hours and on weekends as needed
  • work directly with the City-operated Streets to Homes (S2H) program;
  • respond to calls for service in collaboration with Streets to Homes (S2H), which includes responding to encampment sites and to individuals who require assistance and participation in all meetings and case conferencing processes established by S2H
  • conduct intentional street outreach for a specific population group and/or within a specified geographic area of the City of Toronto, including in parks, under bridges and in ravines
  • offer support to find and secure housing
  • connect people to medical supports
  • develop housing case plans with people, including preparing documents required and working with landlords to secure housing
  • refer people who have been housed to the Coordinated Access Follow-Up Support Program and participate in client transfer meetings with the assigned follow-up worker
  • provide housing support and follow-up while waiting for transfer completion
  • participate in new and ongoing processes to move people to permanent housing, such as the Rapid Re-housing Initiative and Priority Access to Housing and Supports (PATHS) process
  • build and maintain relationships with housing providers in communities across Toronto, including landlord outreach and engagement
  • participate in City committees and working groups, if or as required
  • compile, maintain and provide program statistics and submitting activity data and program outcomes as required
  • advance the City’s funding priorities, including:
    • strengthening our relationship with Indigenous communities and advancing reconciliation
    • focusing on equity
    • delivering high quality services
    • reducing chronic homelessness;
    • developing integrated system responses
    • strengthening and modernizing the sector

More detailed requirements on this project model will be provided in the information session. Applicants are strongly encouraged to attend. These service requirements will form part of the funding agreement for successful applicants.

To apply for the Street Outreach funding opportunity, you will need to apply through the City’s online grants platform known as the Toronto Grants, Rebates and Incentives Portal (TGRIP).

If you do not already have a TGRIP account:

  1. Navigate to TGRIP
  2. Click “Register Here”
  3. Complete the required information and click “Submit”
  4. When you receive the confirmation email from, follow the instructions to complete your registration
  5. Log in to TGRIP
  6. On the blue ribbon near the top of the page, click on the letter that appears at the far right end of the ribbon
  7. Click on “Tutorials” from the drop-down menu
  8. Download and save the document called “CFFP_TGRIP_User_Guide.docx
  9. Use this guide to create an Organization Profile and add contacts

When you are ready to apply:

  1. Log in to TGRIP
  2. Click on “My Funding Opportunities”
  3. Locate the application for “Street Outreach (HASS 2022-2025)” and click on “Guidelines” to download and save the “Street Outreach (HASS 2022-2025) – Application Guide”
  4. Click “Apply”
  5. Follow the instructions in the application guide carefully to complete and submit your application

Application Helpdesk Sessions

Questions and Answers:

 Call for Application Q&A

Information Session

  •  Wednesday, March 23, 2022 from 10 to 11:30 a.m.
  •  Recording:

Application period

  • Launch date: Monday, March 28, 2022
  • Deadline to submit: Tuesday, May 24, 2022 by 11:59 p.m. (EST)

Funding term

  • October 1, 2022 to March 31, 2025