Property owners can request an exemption from their local Community Council if they would like to install a fence that does not comply with the standards set out in the Fence Bylaw.
There are three Municipal Licensing and Standards district offices that can answer questions and/or accept your fence exemption application by mail. To determine which office serves your area, lookup your address in the Ward Profiles and view the district office locations in the Contact Information section on this page. You can also contact 311 for assistance.
To submit a complaint about a fence, call 311, or submit a service request online or using the 311 Toronto mobile app.
A property owner should apply for a fence exemption before installing a new fence. However, an application may be made at any time. If an existing fence does not meet the City’s fence requirements, the property owner may be issued a Notice of Violation by a Bylaw Enforcement Officer. At that point, the owner has the option to apply for a fence exemption or correct the issue.
All fence exemption applications must include the following:
For clarification on fence requirements, contact your local Municipal Licensing and Standards district office. To determine which office serves your area, lookup your address in the Ward Profiles. Otherwise, contact 311 for assistance.
Central District
433 Eastern Avenue, Building B, 2nd Floor; Toronto, ON M4M 1B7
Email Address: MLSCentral@toronto.ca
Phone: 416-397-4150
Wards serviced: 4, 9, 10, 11, 12, 13, 14, 19
*by appointment only – please email MLSCentral@toronto.ca to schedule an appointment
West District
Etobicoke Civic Centre, 399 The West Mall, North Block, 3rd floor; Toronto, ON M9C 2Y2
Email Address: MLSWest@toronto.ca
Phone: 416-397-4150
Wards serviced: 1, 2, 3, 5, 6, 7, 8
East District
1530 Markham Road, 3rd Floor, Toronto, ON M1B 3G2
Email Address: MLSEast@toronto.ca
Phone: 416-397-4150
Wards served: 15, 16, 17, 18, 20, 21, 22, 23, 24, 25