Report a private transportation company or ride share company driver (e.g. Uber, Lyft etc.) regarding refusal of a ride, conditions of the vehicle, pick-up of passengers at a cabstand, solicitation of rides.
The City is
updating the Vehicle-for-Hire Bylaw and developing a framework that balances customer service, economic impacts on drivers, impacts on public transit and congestion, and equity and accessibility. More information is available
here.
A Private Transportation Company (PTC) connects passengers with drivers of private vehicles through an application.
