Amendments to the Vehicle-for-Hire By-law will come into effect on January 1, 2020. The updated By-law includes the creation of an Accessibility Fund Program, data requirements, mandatory training for all drivers and improvements in the licensing and enforcement of vehicle-for-hire.

A Private Transportation Company (PTC) connects passengers with drivers of private vehicles through an application.

Individuals, partnerships or corporations.

To apply, complete the Private Transportation Company Business Licence Application Form and attach the required documents.

Once your application submission is ready, email to make an appointment with the Licence and Permit Issuing Office to submit your application.

Completed applications must be submitted in person and by appointment only. Incomplete applications will not be processed.

At your appointment, staff will review your forms, required documents and process the application fee.

  • PTC Application Form 1 (found within the Private Transportation Company Business Licence Application Form)
  • Indemnification Agreement
  • Certificate of Insurance Form completed by the insurance company providing Commercial General Liability Business Insurance for $5,000,000.
  • A sample or copy of the PTC identifier that will be used to identify PTC vehicles.
  • Documentation confirming how criminal background checks for PTC drivers will be conducted, such as a copy of a contract with a third party or police service.
  • A signed Data Sharing Agreement. It provides data sharing instructions and clarifies the role of the PTC and the City in collecting, maintaining and sharing data as required.

Sole-Proprieter or Partnership

Partnerships must also provide

  • A copy of the Partnership Agreement, a dated letter signed by both partners confirming the details of the partnership.

Additional Documents for Corporations

  • PTC Application Form 2 listing all officers and directors of the applicant and a description of the legal relationship between multiple companies if they act together as a PTC. Original criminal background check and two pieces of government issued ID must be provided for each person listed on the PTC Form 2
  • A copy of Articles of Incorporation and, if there has been a change to the list of officers and directors, a current Corporate Profile Report.
  • A copy of the provincial business name registration or signed franchise agreement
  • Ontario business location/address

If no president, director or officer of the corporation is able to apply in person at the Licence and Permit Issuing Office, a designate may apply on their behalf. In addition to the items identified above, the delegate must also provide:

  • An original letter advising of their signing authority on the corporation letterhead
  • Two pieces of their own government issued ID

If the delegate cannot provide original government issued ID for each person listed on the PTC Application Form 2, then the delegate may submit notarized photocopies.

$20,000 CAD to be paid in person by certified cheque, addressed to “Treasurer, City of Toronto Treasurer.”

Original Documents required for all applications (and renewal transactions).

Two pieces of government-issued identification (one must be photo ID):

  • Canadian Passport (photo ID)
  • Driver’s Licence (photo ID)
  • Canadian Birth Certificate
  • Citizenship Card
  • Permanent Resident Card
  • SIN Card (Social Insurance Number)
  • Valid Work Permit


  • First and last names must match on all identification
  • We do not accept Health Cards

Applicants must provide an original Criminal Record and Judicial Matters Check issued by a Canadian Police Service within 280 days prior to the application.

Please note:

After November 1st, 2018, under Province’s Police Record Checks Reform Act, 2015, Municipal Licensing and Standards will require “Criminal Record and Judicial Matters Checks” for all applications and renewals. “Criminal Record Checks” will not be accepted.

Participate in PTC data sharing test phase

Once your application and payment have been accepted, staff will coordinate a test phase with the PTC. The PTC must demonstrate its technological ability to maintain and produce records required by the City.

The Data Sharing Agreement (coming soon) provides information on data sharing with the City, file content and electronic formats for exchange and clarifies the role of the PTC and the City in collecting, maintaining and sharing data as required.

PTC Business Licence is issued

Once the PTC successfully passes the data sharing test phase, the City will issue a PTC business licence.

When it begins operating, the PTC will be required to share individual driver and vehicle data (vehicle information such as make, model, year, etc) files for review before individuals can provide services as PTC drivers.

When approved, PTC driver licences will be issued electronically to be distributed by the PTC to its drivers.

Companies are responsible for submitting  a Standard Safety Certificate (SSC) on behalf of PTC drivers and verifying that PTC drivers vehicle is approved.

An SSC is issued following an inspection by a Motor Vehicle Inspection Station (MVIS) garage operator, licensed by the Ontario Ministry of Transportation.

The SSC cannot be more than 36 days old at time of submission.

To submit your SCC:

  • Email a photo or scanned copy of your SSC to with your plate number in the subject line. You will only be contacted if there are any issues.
  • Bring an original copy to the Licence and Permit Issuing Office.
  • If a vehicle is driven more than 40,000 km in the previous year, an SSC must be submitted once every six months.
  • If a vehicle is driven less than 40,000 km in the previous year, an SSC must be submitted once per year.
  • SSC can be submitted up to 30 days before the submission date, but can’t be more than 36 days old at time of submission.
  • Keep a hard copy of all Safety Standards Certifications in the vehicle.

If an SCC is not provided within seven days of its due date, your business licence can be suspended.

Your licence will expire annually on the anniversary of the date that the licence was first issued. You must complete the PTC Renewal Form.

A renewal notice, identifying any documents required to renew the licence will be provided.

If you fail to renew your licence, your licence will be cancelled and you will have to reapply.