A Private Transportation Company (PTC) connects passengers with drivers of private vehicles through an application.
Individuals, partnerships or corporations.
Original Documents required for all applications (and renewal transactions).
Two pieces of government-issued identification (one must be photo ID):
The Licence and Permit Issuing Office at the East York Civic Centre is closed due to COVID-19.
Please submit your application inquiry to: PTCbusinesslicence@toronto.ca
If no president, director or officer of the corporation is able to apply in person at the Licence and Permit Issuing Office, a designate may apply on their behalf. In addition to the items identified above, the delegate must also provide:
If the delegate cannot provide original government issued ID for each person listed on the PTC Application Form 2, then the delegate may submit notarized photocopies.
Application fee of $20,400 needs to be paid in person by certified cheque, addressed to “Treasurer, City of Toronto Treasurer.”
A trip fee of $0.31 and the Accessibility Fund Program fee of $0.10 will be charged for every trip taken through the PTC.
The PTC company is also responsible for submitting the following fees annually to the City on behalf of its drivers:
Learn more about the Accessibility Fund Program and how it will support the availability of accessible service and offset the higher cost of providing wheelchair accessible service.
Applicants must provide an original Criminal Record and Judicial Matters Check issued by a Canadian Police Service within 280 days prior to the application.
The City shall deny an application for, or a renewal, for all businesses required to be licenced under this chapter that has:
Despite these screening criteria, if a licence has been previously issued or renewed and the applicant’s or licensee’s record discloses no new breach of the screening criteria, the licence may be issued or renewed without the matter being referred to the Toronto Licensing Tribunal.
These screening criteria do not apply to any offence for which a licensee or applicant has been granted a criminal record suspension (i.e. a pardon) by the Parole Board of Canada.
Once your application and payment have been accepted, staff will coordinate a test phase with the PTC. The PTC must demonstrate its technological ability to maintain and produce records required by the City.
The Data Sharing Agreement provides information on data sharing with the City, file content and electronic formats for exchange and clarifies the role of the PTC and the City in collecting, maintaining and sharing data as required.
Once the PTC successfully passes the data sharing test phase, the City will issue a PTC business licence.
When it begins operating, the PTC will be required to share individual driver and vehicle data (vehicle information such as make, model, year, etc) files for review before individuals can provide services as PTC drivers.
When approved, PTC driver licences will be issued electronically to be distributed by the PTC to its drivers.
An SSC or AIC is issued following an inspection by a Motor Vehicle Inspection Station (MVIS) garage operator, licensed by the Ontario Ministry of Transportation.
The SSC or AIC cannot be more than 36 days old at time of submission.
If SCC or AIC is not provided within seven days of its due date, your business licence can be suspended.
Your licence will expire annually on the anniversary of the date that the licence was first issued. You must complete the PTC Renewal Form.
A renewal notice, identifying any documents required to renew the licence will be provided.
If you fail to renew your licence, your licence will be cancelled and you will have to reapply.