New Charities, Institutions and Religious Organizations (CIROs) can obtain and complete an application to determine if they are eligible to receive City collection services. You will be notified if you are eligible to receive City collection services.

Application Package

Application Form for New Customer
New Customer Application


Application Form to Order Waste Bins
Waste Bin Application

Rate Waiver Garbage Tag Refund Form

If your organization has submitted a federally registered charity number, your organization can apply for a 100 per cent refund of Garbage Tags purchased from Canadian Tire or Shoppers Drug Mart.

Fill out the reimbursement form and include original receipts. 
Reimbursement Form

If you have any questions after reviewing the application package, call 311 or email