If you have received a City of Toronto automated speed enforcement penalty order, you have 30 days from the deemed service date to dispute it. The notice can be paid online, in-person or by mail up to 60 days from the notice date with the City. You may also be able to request more time to dispute a penalty order if there are extenuating circumstances.
Important to note:
Requests for screening can also be filed at North York Civic Centre and Metro Hall, but note that screenings are not conducted in-person at service counters. Requests will be reviewed in the order that they have been received, online or in-person.
Current turn-around time is up to 60 days.
If you wish to dispute a penalty order you can request a screening review online using the steps below.
Review your penalty order notice to understand your options and the timelines to pay or dispute. Penalties may not be disputed beyond these timelines.
Gather any supporting documentation you wish to submit with your dispute. This may include documents and/or photos that may be uploaded through the online form.
Only one screening review can be requested per penalty order. It is important that you are prepared to provide complete written submissions and supporting documentation with your request as you may not be able to provide further information after the request is submitted.
Any information you provide will be part of the public record. Providing false or misleading information or evidence is an offence under the Administrative Penalty By-law.
Use the Administrative Penalty Lookup to lookup your penalty order. You will need the Penalty Order Number and Licence Plate to lookup your penalty order.
Tell us in the online form:
You have 30 days from date of deemed service to either pay or request a screening.
If you miss this deadline, you have up to 60 days from Penalty Notice deemed service date to request an extension of time to request a screening. A screening request must be submitted at the same time.
You must tell us on the online form why you require extra time to dispute the penalty and demonstrate extenuating circumstances that warrant the extension. A screening officer will review your request and make a decision to either:
Decisions at the screening level denying an extension of time to review are final. Only one extension request can be made for consideration. Please ensure you provide all submissions and supporting documents with your application.
A screening officer will review your online review applications, any submissions and evidence and will issue a decision to:
A screening review officer may only provide an extension of time to pay, a payment plan, a varied penalty amount or cancellation if you have established that undue hardship resulting from the inability to pay due to a significant reduction in income, an illness, unanticipated expense or other cause, exists.
You will be emailed a decision with the outcome of the review. All decision documents and correspondence from screening officers will be sent from an email address ending in @citycloudservices.com or apsinquiry@toronto.ca. Please ensure you check your inbox and junk mail regularly to avoid missing your decision or responses about your dispute.
A screening review officer cannot reconsider their decision. If you disagree with the decision, you have 30 days from the screening decision date to request a hearing review of the decision by the Administrative Penalty Tribunal. A hearing review can be requested easily and securely online using the Administrative Penalty Lookup.
All screening review decisions are sent via email unless a request for accommodation is approved. An accommodation request can be made online when completing your application, or by contacting apsaccess@toronto.ca or 416-396-4277. Accommodations can include a screening being conducted orally, either in-person or electronically, or in writing.
If you have completed a screening review and received a decision, and you are not satisfied with the result of your screening review, you can request a second and final review of the decision with an Administrative Penalty Tribunal hearing officer.
Requests can be made easily and securely within 30 days of the screening officer’s decision, by submitting a request for a hearing using the Administrative Penalty Lookup.
Requests for hearing can also be filed in person at 40 Orchard View Blvd. 2nd floor, Suite 253. At the time of application for a hearing review, you must include details about why you disagree with the screening officer’s decision.
A hearing review will be scheduled, and you will be sent a Notice of Time and Place, which outlines your appointment details.
Please note, any information you provide will be part of a public record.
If you have received a decision, you have 30 days to request an appeal/hearing review. If you miss this deadline, you have up to 60 days from the screening decision date to request an extension.
You must demonstrate extenuating circumstances that warrant a time extension. A hearing officer will review your request and make a decision about the extension. A hearing officer will only review the hearing application should they grant the extension of time to review.
If you are seeking relief for reasons of undue hardship, you must establish an inability to pay the penalty due to a significant reduction in income, an illness, unanticipated expense or other cause. If you do not submit this information at the time of application, you may not be permitted to produce further documentation at the hearing review.
Decisions of the hearing officer are final as the Administrative Penalty By-law does not allow for a secondary review.
Only one extension request can be made for consideration. Please ensure you provide all submissions and supporting documents with your application.
All reviews are held remotely online via web conferencing unless there is a request for accommodation for an in-person review.
An accommodation request can be made online when completing your application, or by contacting tribunalaccess@toronto.ca or 416-338-3412. Accommodations can include screening being conducted orally, (either in person or electronically), or in writing.
If you are the registered owner of the vehicle, you can have a representative act on your behalf. An authorized representative can include a:
Authorized representatives can request a screening review and/or a hearing review. They can also attend the screening review and/or scheduled hearing review.
For automated speed enforcement tickets with a violation date on or before January 19, 2025 or prior, use Court Case Lookup to pay, dispute or check current status. For penalty orders with a violation date of January 20, 2025 and onward, use the new Administrative Penalty Lookup.