Through the Home Energy Loan Program (HELP), Toronto homeowners can get a low-interest loan of up to $75,000 to cover the cost of home energy improvements, such as:
With low fixed interest rates, and terms of up to 20-years amortization on qualifying measures*, HELP makes it easy and affordable for homeowners to pay for these home improvements over time, and access rebates offered by utility companies. Once funding is approved, homeowners can hire the contractor of their choice and complete their renovations.
Want to learn more about upgrades and opportunities for your home? Register to join our next HELP Webinar on March 11, and check out the Events and Webinars tab below for more information on upcoming webinars.
* Projects that include any of the following measures, solar, windows, geothermal and/or heat pumps are eligible for a 20-year term.
*If your property is subject to a mortgage, we will send you a customized Lender Consent Form.
You may combine HELP with energy efficiency rebates and incentives available from the City of Toronto, Province of Ontario, and utility companies. View all loans and rebates available.
Once the City receives and approves your application, we will send you a funding offer that states the maximum amount that your property is eligible to receive through the Home Energy Loan Program (HELP). If your home is subject to a mortgage, we will provide a letter and form for you to give to your mortgage lender. Your mortgage lender’s consent is required before the City can send you a funding offer.
HELP Application Form. You may print and mail the application, or complete it online and email it to homeenergyloan@toronto.ca
The assessment will include a basement-to-attic assessment of your home’s insulation, heating and cooling systems, and detect any air leaks or drafts.
When the assessment is complete, you will receive:
For a list of Registered Energy Advisors and information on incentives and rebates available for home energy assessments, visit Enbridge Gas.
Determine which improvements you wish to make and get quotes from the contractor(s) of your choice, based on your goals, budget and recommendations of the Energy Advisor. Not sure about an upgrade, check out the City’s new website BetterHomesTO for a list of upgrades. Make sure you see which rebates and incentives currently available from Enbridge Gas and other service providers.
Your funding request will include:
Once the City has approved your Funding Request, we will send you a Property Owner Agreement (POA), which is the funding agreement between the property owner(s) and the City.
You must sign the POA and return to the City. Once the POA is approved by the City, we can provide, if requested, up to 30 per cent of the funds to help you get your project underway.
Homeowners assume full responsibility for the work performed, which includes selecting, hiring and paying contractors², and obtaining all required municipal and/or provincial permits, if applicable.
When your project is complete, book your post-retrofit home energy assessment with your Energy Advisor. The Advisor will verify the improvements and provide a new EnerGuide¹ rating for your home.
Submit a Project Completion Report, signed by your Energy Advisor, along with your contractor’s invoices and your new EnerGuide rating label. The City will then provide you with the remaining funds for your project.
Once your project is complete, the City will notify you when your loan payments will begin. You will be enrolled in the City’s Pre-authorized Tax Payment plan and repay the City via eleven monthly instalments per year over the term of your loan. Loan payments made via the property tax bill are treated in the same manner, and subject to the same penalties, remedies and lien priorities, as property taxes.
At any time during the term of the loan, you may pay the outstanding balance, without penalty, to clear the loan from your property.
[¹] EnerGuide is an official mark of Natural Resources Canada
[²] The City has prepared Choosing a Contractor to assist you in this process.
HELP offers low-interest rates and flexible terms to fit your budget. Interest rates are fixed and will not fluctuate over the term.
The following rates and terms are valid until December 31, 2020.
| Terms | Fixed Interest Rate |
| 5 years | 3.55% |
| 10 years | 3.83% |
| 15 years | 4.04% |
| 20 years** | 4.15% |
Affordability table
This chart estimates the monthly payments, based on specific funding amounts.
| Estimated Monthly Payment (11 per year) | ||||
| Loan Amount | 5 years | 10 years | 15 years | 20 years** |
| $5,000 | $90 | $45 | $30 | $23 |
| $10,000 | $181 | $91 | $61 | $45 |
| $15,000 | $272 | $137 | $91 | $68 |
| $20,000 | $364 | $182 | $121 | $91 |
| $25,000 | $455 | $227 | $152 | $114 |
| $30,000 | $546 | $273 | $182 | $137 |
| $35,000 | $637 | $318 | $212 | $159 |
| $40,000 | $727 | $363 | $243 | $182 |
| $45,000 | $818 | $409 | $273 | $205 |
| $50,000 | $909 | $455 | $303 | $227 |
| $55,000 | $1,000 | $500 | $333 | $250 |
| $60,000 | $1,091 | $546 | $364 | $273 |
| $65,000 | $1,182 | $591 | $394 | $296 |
| $70,000 | $1,273 | $637 | $424 | $318 |
| $75,000 | $1,364 | $682 | $455 | $341 |
** 20-year amortization is only available for projects that include solar PV, geothermal installation, new windows and/or heat pumps.
Watch this short video to learn more.
The City of Toronto’s Home Energy Loan Program (HELP) makes it easier for homeowners to take on high-cost renovations and pay for them over time as they save on their energy bills.
You can help your clients make the decision to improve their home by letting them know about HELP and the low-interest loans available to them.
Homeowners can hire the contractor of their choice to complete the renovations. And, there’s no paperwork for contractors to complete.
Homeowners who request assistance in finding Toronto service-area contractors will be referred to the eRenovate tool.
The following materials can help you spread the word about the low-interest loans available to homeowners through the City’s Home Energy Loan Program.
To request these materials, please email homeenergyloan@toronto.ca or call 416-392-1826.
Next Webinar: Wednesday, February 12, 2020 at 12 noon. To join:
Home Energy Loan Program Webinar
Calling all contractors and homeowners! Want to learn more about HELP? Register to join a 20-minute webinar on Wednesday, February 12, 2020 at 12 noon.
Go Solar Webinar
Thinking about installing solar panels on your home? Register to join Go Solar! a 30-minute webinar on Thursday, February 13, 2020 at 12 noon.
Residential Heat Pumps 101 Webinar
Interested in learning about how heat pumps could work for your home? Register to join the Residential Heat Pumps 101 Webinar brought to you by the City of Toronto, in partnership with Toronto Region Conservation Authority (TRCA) on February 28, 2020 at 11 am.
Depending on program criteria and your project, there are City programs you may qualify that can be combined with HELP funding.