Every child benefits from a quality early learning and care experience and a parent should expect that a licensed child care centre will deliver a high quality program that allows children opportunities for play, socialization, exploration and developmentally appropriate learning in a safe and nurturing environment.

In Toronto, all child care centres with a service contract for fee subsidy are assessed by the City for quality standards. A Children's Services Consultant makes unannounced visits throughout the year, one of which is a formal assessment where they rate the centre using the Toronto Operating Criteria.

	What is being rated?
	How is the rating calculated?
	How often is a child care centre rated?
	Where do I find a child care rating online?
	What is an acceptable rating?
	When a child care centre receives an unacceptable rating, what happens?
	My centre received a low rating. What should I do?
	The centre I am interested in received a low rating, should I still consider enrolling my child?
	What are the average ratings across the City?
	Some centres don't have a rating, what does that mean?
	How is this information different than the information posted by the Province?
	If a parent doesn't have access to the Internet, how can they find out what rating a centre got?

The ratings from this assessment are available on our website for parents to consider when they choose a child care program and for parents to monitor ongoing quality once their child is enrolled. To find a child care centre's rating, go to child care finder and choose a child care centre. To find the rating for that child care centre, click on the 'Quality Ratings' symbol or look for the word 'Rating'.

For additional questions or inquiries about Toronto Operating Criteria ratings, e-mail us at childcare@toronto.ca and put the word ratings in the subject line, or call us at 416-392-8586.