Toronto Operating Criteria Ratings

Toronto Operating Criteria Ratings

Every child benefits from a quality early learning and care experience and a parent should expect that a licensed child care centre will deliver a high quality program that allows children opportunities for play, socialization, exploration and developmentally appropriate learning in a safe and nurturing environment.

In Toronto, all child care centres with a service contract for fee subsidy are assessed by the City for quality standards. A Children's Services Consultant makes unannounced visits throughout the year, one of which is a formal assessment where they rate the centre using the Toronto Operating Criteria.

	What is being rated?
	How is the rating calculated?
	How often is a child care centre rated?
	Where do I find a child care rating online?
	What is an acceptable rating?
	When a child care centre receives an unacceptable rating, what happens?
	My centre received a low rating. What should I do?
	The centre I am interested in received a low rating, should I still consider enrolling my child?
	What are the average ratings across the City?
	Some centres don't have a rating, what does that mean?
	How is this information different than the information posted by the Province?
	If a parent doesn't have access to the Internet, how can they find out what rating a centre got?

The ratings from this assessment are available on our website for parents to consider when they choose a child care program and for parents to monitor ongoing quality once their child is enrolled.

For additional questions or inquiries about Toronto Operating Criteria ratings, e-mail us at childcare@toronto.ca and put the words quality ratings in the subject line.