The City of Toronto is committed to improving quality of life for seniors, building and sustaining communities that ensure seniors’ needs are met, and that they are supported to live full and healthy lives.

To connect with any community-based health and social support services and crisis services, call 211 (available 24 hours a day, seven days a week, in multiple languages) or the Toronto Seniors Helpline at 416-217-2077.

Reminders for who to call in an emergency.

Homemakers & Nurses Services

The City offers a Homemakers and Nurses Services program for low-income seniors. It includes light housekeeping, laundry, grocery shopping and meal preparation.

Get more information by emailing ltc-comm@toronto.ca or calling 416-392-8579. There is currently a wait list for services.

Prevent Falls

One in three older adults fall at least once a year with most indoor falls occurring in the bedroom and bathroom. Learn how to reduce the risk of falling.

Paramedic Clinics in Select Toronto Community Housing Buildings

The Community Paramedic Led Clinics (CPLC) take place in five Toronto Community Housing Corporation (TCHC) buildings in Scarborough and West Etobicoke areas. These wellness clinics provide weekly physical and mental health monitoring and works to connect residents of the building in need of services with local health care teams and agencies.

Community-Based Services

There are many services available to help seniors access food and essentials, get health and personal care in their homes, get mental health supports, and more. Call 211 (24 hours a day, 7 days a week) or the Toronto Seniors Helpline (416-217-2077) to be referred to the right supports for you.

Supportive Housing Services

The Supportive Housing Services program is a community-based service promoting independent living to eligible residents in designated buildings. The program offers the stability and safety of intermittent 24-hour support and an on-site Registered Practical Nurse.

Services include:

  • personal care
  • light housekeeping
  • laundry
  • medication reminders
  • safety checks
  • light meal preparation
  • wellness and health promotion

 

Help with the costs of medical supplies

The City of Toronto’s Hardship Fund is available to pay for certain medically based items/services such as eyeglasses, emergency dental work, medication, medical items (walkers, hearing aids, hospital beds and more) or funeral expenses.

To apply for the Hardship Fund, call 416-338-8888. You will need to provide information about your financial situation and have details and a cost estimate for the medically based item/service you need.

Dental Care

Free dental care for low-income seniors is available in 24 clinics across the city. Call 416-338-7600 for more information.

Flu Prevention

Getting the annual flu vaccine is the best way for seniors to prevent the flu or reduce the risk of complications.

Community-Based Services

There are many services available to help seniors with physical and mental health and well-being. Call 211 (24 hours a day, 7 days a week) or the Toronto Seniors Helpline (416-217-2077) to be referred to the right supports for you.

Toronto Seniors Helpline

416-217-2077

Point of access for seniors and caregivers to receive information as well as access to community, home, and crisis services. Web chat also available.

COVID-19 Mental Health Resources

There are many free phone, online, text and sometimes in-person supports available to support seniors’ mental health. Find Mental Health Resources or call 211 to be connected to mental health and other social services.

Mental Health Resources

Find Mental Health Resources or call 211 to be connected to mental health and other social services.

Seniors Safety Line

1-866-299-1011

The Seniors Safety Line offers safety planning and supportive counseling for older adults who are being abused or at-risk of abuse. Family members and service providers can also call for information.

Friendly Phone Calls

There are many agencies and groups who offer phone calls from trained volunteers to check in with seniors, have a friendly conversation and keep in touch. Call 211 or Toronto Seniors Helpline (416-217-2077) to be connected to a phone call service for seniors.

The Friendly Neighbour Hotline

1-855-581-9580

The Friendly neighbuorhood Hotline uses volunteers to deliver groceries and other household essentials. Priority is for seniors living in low-income housing.

Social Planning Toronto

Social Planning Toronto offers seniors supports in Toronto during COVID-19.

A Friendly Voice

1-855-892-9992

A Friendly Voice offers empathetic support to seniors who may be feeling lonely or isolated by trained volunteers.