Get the latest COVID-19 health advice for seniors and learn about social supports that are available.

Social isolation and loneliness is a serious health risk for seniors. The City of Toronto is committed to improving quality of life for seniors, building and sustaining communities that ensure seniors’ needs are met, and that they are supported to live full and healthy lives.

Find out who to call in an emergency, including the Seniors Help Line at 416-217-2077, which provides information about home care, community care and crisis services in Toronto.

Prevent Falls

One in three older adults fall at least once a year with most indoor falls occurring in the bedroom and bathroom. Learn how to reduce the risk of falling.

Homemakers & Nurses Services

Homemakers and Nurses Services are available to low-income seniors. It includes light housekeeping, laundry, grocery shopping and meal preparation.

Get more information by emailing ltc-comm@toronto.ca or calling 416-392-8579.

Supportive Housing Services

The Supportive Housing Services program is a community-based service promoting independent living to eligible residents in designated buildings. The program offers the stability and safety of intermittent 24-hour support and an on-site Registered Practical Nurse.

Services include:

  • personal care
  • light housekeeping
  • laundry
  • medication reminders
  • safety checks
  • light meal preparation
  • wellness and health promotion

Vulnerable Adults & Seniors Team

Vulnerable Adults and Seniors Team (VAST) offers specialized supports for seniors who need help taking care of themselves, live in poor conditions or who lack adequate supports such as family, friends or a doctor.

You can access this program by calling Toronto Public Health at 416-338-7600 or by emailing publichealth@toronto.ca.

Paramedic Clinics in Select Toronto Community Housing Buildings

The Community Paramedic Led Clinics (CPLC) take place in five Toronto Community Housing Corporation (TCHC) buildings in Scarborough and West Etobicoke areas. These wellness clinics provide weekly physical and mental health monitoring and works to connect residents of the building in need of services with local health care teams and agencies.

Flu Prevention

Getting the annual flu vaccine is the best way for seniors to prevent the flu or reduce the risk of complications.

Dental Care

Free dental care for low-income seniors is available in 24 clinics across the city. Call 416-338-7600 for more information.

Toronto Seniors HelpLine

416-217-2077

Point of access for seniors and caregivers to receive information as well as access to community, home, and crisis services. Web chat also available.

Mental Health Resources

Find Mental Health Resources or call 211 to be connected to mental health and other social services.

Seniors Safety Line

1-866-299-1011

The Seniors Safety Line offers safety planning and supportive counseling for older adults who are being abused or at-risk of abuse. Family members and service providers can also call for information.

Student-Senior Isolation Prevention Partnership

The Student-Senior Isolation Prevention Partnership is made up of volunteer University of Toronto medicine students (who speak many languages) are available to call seniors to prevent isolation and provide COVID-19 information. Family physicians who have vulnerable senior patients they believe are at risk of social isolation can contact monisha.persaud@mail.utoronto.ca

The Friendly Neighbour Hotline

1-855-581-9580

The Friendly neighbuorhood Hotline uses volunteers to deliver groceries and other household essentials. Priority is for seniors living in low-income housing.

Social Planning Toronto

Social Planning Toronto offers seniors supports in Toronto during COVID-19.

A Friendly Voice

1-855-892-9992

A Friendly Voice offers empathetic support to seniors who may be feeling lonely or isolated by trained volunteers.

Send well wishes to a loved one or bring a smile to an anonymous resident living in one of the City’s 10 long-term care homes.

Messages sent to long-term care homes will be delivered daily, Monday to Friday.

How to send an e-card:

1. Choose a card

2. Customize the card by typing into the text box provided.

3. Save your card/message as a Word document or PDF.

4. Email the Word document or PDF to the:

  • resident if you know their email address
  • long-term care home if the resident cannot access email independently (be sure to include their name in subject line)
  • long-term care home if you would like to send a message to an unknown resident who would like to receive a card (note resident unknown in subject line)