The City of Toronto is committed to improving quality of life for seniors, building and sustaining communities that ensure seniors’ needs are met, and that they are supported to live full and healthy lives.
To connect with any community-based health and social support services and crisis services, call 211 (available 24 hours a day, 7 days a week, in multiple languages) or the Toronto Seniors Helpline at 416-217-2077.
Reminders for who to call in an emergency.
The City offers a Homemakers and Nurses Services program for low-income seniors. It includes light housekeeping, laundry, grocery shopping and meal preparation.
Get more information by emailing ltc-comm@toronto.ca or calling 416-392-8579. There is currently a wait list for services.
One in three older adults fall at least once a year with most indoor falls occurring in the bedroom and bathroom. Learn how to reduce the risk of falling.
Vulnerable Adults and Seniors Team (VAST) offers specialized supports for seniors who need help taking care of themselves, live in poor conditions or who lack adequate supports such as family, friends or a doctor.
You can access this program by calling Toronto Public Health at 416-338-7600 or by emailing publichealth@toronto.ca.
Services may be suspended or modified due to COVID-19.
The Community Paramedic Led Clinics (CPLC) take place in five Toronto Community Housing Corporation (TCHC) buildings in Scarborough and West Etobicoke areas. These wellness clinics provide weekly physical and mental health monitoring and works to connect residents of the building in need of services with local health care teams and agencies.
There are many services available to help seniors access food and essentials, get health and personal care in their homes, get mental health supports, and more. Call 211 (24 hours a day, 7 days a week) or the Toronto Seniors Helpline (416-217-2077) to be referred to the right supports for you.
The Supportive Housing Services program is a community-based service promoting independent living to eligible residents in designated buildings. The program offers the stability and safety of intermittent 24-hour support and an on-site Registered Practical Nurse.
Services include:
The City of Toronto’s Hardship Fund is available to pay for certain medically based items/services such as eyeglasses, emergency dental work, medication, medical items (walkers, hearing aids, hospital beds and more) or funeral expenses.
To apply for the Hardship Fund, call 416-338-8888. You will need to provide information about your financial situation and have details and a cost estimate for the medically based item/service you need.
Free dental care for low-income seniors is available in 24 clinics across the city. Call 416-338-7600 for more information.
Getting the annual flu vaccine is the best way for seniors to prevent the flu or reduce the risk of complications.
There are many services available to help seniors with physical and mental health and well-being. Call 211 (24 hours a day, 7 days a week) or the Toronto Seniors Helpline (416-217-2077) to be referred to the right supports for you.
416-217-2077
Point of access for seniors and caregivers to receive information as well as access to community, home, and crisis services. Web chat also available.
There are many free phone, online, text and sometimes in-person supports available to support seniors’ mental health. Find Mental Health Resources or call 211 to be connected to mental health and other social services.
Find Mental Health Resources or call 211 to be connected to mental health and other social services.
1-866-299-1011
The Seniors Safety Line offers safety planning and supportive counseling for older adults who are being abused or at-risk of abuse. Family members and service providers can also call for information.
There are many agencies and groups who offer phone calls from trained volunteers to check in with seniors, have a friendly conversation and keep in touch. Call 211 or Toronto Seniors Helpline (416-217-2077) to be connected to a phone call service for seniors.
The Student-Senior Isolation Prevention Partnership is made up of volunteer University of Toronto medicine students (who speak many languages) are available to call seniors to prevent isolation and provide COVID-19 information. Family physicians who have vulnerable senior patients they believe are at risk of social isolation can contact monisha.persaud@mail.utoronto.ca
1-855-581-9580
The Friendly neighbuorhood Hotline uses volunteers to deliver groceries and other household essentials. Priority is for seniors living in low-income housing.
Social Planning Toronto offers seniors supports in Toronto during COVID-19.
1-855-892-9992
A Friendly Voice offers empathetic support to seniors who may be feeling lonely or isolated by trained volunteers.