Utility Bill

Some water meter transmitters are not sending water consumption data to the City due to a technical issue. No action is required from customers. Learn how the City is addressing this issue for affected customers.

Utility Account Lookup

Access your utility account details, enrol in pre-authorized payments and eBilling.

MyToronto Pay

Manage and pay your utility bills.

Pay Your Utility Bill

Information on ways to pay, refunds and misapplied payments.

Utility Billing & Relief Programs

Information on billing types, frequency and programs.

Water Rates & Fees

View rates and fees for water service.

Solid Waste Rates & Fees

View rates, rebates and fees associated with solid waste and collection.

Applications & Deadlines

Information on tax and utility program applications and deadlines.

Late Utility Bill Payments

The collection process for late payments.

High Water Bill & Leaks

How to investigate possible reasons for your high water bill.

Tenant or Agent to Receive Utility Bills

Add a tenant or agent to receive the utility bill on your behalf.

Buying, Selling or Moving

Set up, finalize or request updates (change of mailing address) to your utility account.