You can use the Archives’ database to search for images and order high resolution copies or prints. You must have an email address to order online. If you have any difficulties using the online order process, or the item is not digitized, please use the Image Reproduction Request form.
Use our Database Definitions page for assistance with the technical and archival terms found in these instructions.
Click on the Search the Archives button above and a new window will bring you to Digital Image Search. Perform a simple search by entering one or more keywords in All Fields (Keyword) and click the Search/magnifier icon.
Scroll down to view the results. To see more information about a record and to enlarge the image, click on the bold record title.
Click on the image to see a full screen view. Read about the image’s Copyright and Access Conditions as well as the fonds, series, or file it belongs to.
For more details on how to find archival materials, please see Using the Database.
Select an image and click Add to Image Reproduction Cart. A notice stating “Added 1 item(s) to Cart” will appear. To view your Image Reproduction Cart, click Cart on the menu bar.
You can remove items from your Cart by clicking the checkbox to the left of the image and Remove from Cart. The cart can be emptied by clicking Empty Cart.
Tip: Make sure images for purchase are saved under Image Reproductions Order. Collection Records List is for saving and requesting records to view at the Archives.
In your Cart under Image Reproductions Order, click Submit Request to proceed with your order.
A new page titled ARCHIVES REQUEST will open. Provide your contact information, select Non-Private Use or Personal Use, and the quantity and format. Please see Copying Fees for pricing information.
Rush orders can only be requested for items already in digital format and are dependent on the existing quality.
Click Save & Exit in the top right corner to submit your order.
When your order has been submitted, a confirmation page will appear.
You will also receive an email from noreply@sydneyplus.com confirming your order. It will look like the email below:
You will contacted regarding billing and will receive a separate email with an invoice and a link to the online payment system. The subject line of the email will start with “City of Toronto Archives Photo Order.” Check your email’s junk mail folder if you don’t see an invoice email.
Your order will be processed once we have received your payment. Photoprints will be ready for pickup at the Archives’ Research Hall after ten business days. Digital copies are delivered via email.
Rush orders are usually processed within two to five business days after receipt of payment. For large orders and oversize items, please consult our staff about turnaround times.