The Integrity Commissioner is responsible for providing advice, complaint resolution and education to members of City Council and local boards (restricted definition) on the application of the City’s codes of conduct, the Municipal Conflict of Interest Act (MCIA) and other bylaws, policies and legislation governing ethical behaviour. The Integrity Commissioner also provides policy recommendations to City Council, local boards (restricted definition) and City staff.
We are introducing a Petition Complaint Protocol, effective December 20, 2025, to manage increasing numbers of identical Code of Conduct complaints. The first complaint on a matter will be acknowledged, receive intake review and the Commissioner’s decision to investigate or dismiss the complaint. Successive duplicate complaints will be told the Office has a complaint on the same subject matter and that they will not receive further correspondence unless they demonstrate that their experience differs in a meaningful way from the other complaints. Our Annual Report will summarize the complaint’s outcome.