Access to records held by the City of Toronto is regulated by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). The public has a right to see most City records, and to get copies of them (fees for photocopying may apply). There are some exceptions to public access.

Records are made available by:

  • Routine disclosure: Divisions automatically make information available to the public when it is requested, and by publishing it online or in a printed form such as brochures and reports.
  • Freedom of information request: When information is not available routinely, the public may submit a freedom of information request to the City Clerk’s Office, Corporate Information Management Services.

Routine Disclosure Plan

Social Development, Finance and Administration Division supports open, transparent, and accountable government through the establishment of routine disclosure practices for information it has created and holds about its program and services.

Routine disclosure information not on the website can be requested directly from the Division as outlined in the chart below.

If a request for information from the program or service area has been denied, or if you are unsure where to find/access information a formal freedom of information (FOI) request can be made through the City Clerk’s Office  Access and Privacy. If a freedom of information request is denied by the City, the decision can be appealed to the Information and Privacy Commissioner of Ontario.

Information which is protected through the MFIPPA (Municipal Freedom of Information and Protection of Privacy Act) will not be disclosed.

Social Development, Finance and Administration Division Information

Social Development, Finance and Administration Division provides a wide range of information through its four main service areas described below:

A. Community and Neighbourhood Development includes:

  • Tower and Neighbourhood Revitalization
  • Youth Development
  • Community Safety and Wellbeing
  • Community Development
  • Community Funding Programs

B. Community Partnership Investment Program (CPIP) includes Partnership funding and Investment funding.

C. Social Policy and Planning includes:

  • Social Policy
  • Toronto Newcomer Office
  • Healthy Kids Community Challenge
  • Poverty Reduction Strategy Office
  • Social Research and Information Management

D. Financial Management includes:

  • Budget Co-ordination
  • Revenue, Receivable and Cash Management
  • Purchasing and Contract Management
  • Financial Services

Open Data

Open data is freely available to everyone to use and republish as they wish. There is an Open Data License posted on the City’s Open Data site that outlines the City’s and users’ obligations relating to this data. The City does not guarantee the currency or accuracy of the data posted on the site:

The Social Development, Finance and Administration Division provides four data sets as ESRI Shapefiles – geospatial vector data format – for geographic information systems software. These are:

  • Open Data for Neighbourhood Improvement Areas
  • Open Data for Neighbourhood Planning Areas
  • Open data for Places of Worship
  • Open data for Priority Investment Neighbourhoods

One data set is provided in Excel format. This is: Open data for Community Grants Annual Allocations (CPIP)

Type of information Brief description How to get the information
Community Development Activities

Special resources to support community agencies

PDF, hardcopy

Provided at meetings, workshops, through mailing and email, and available upon request

Contact: Manager Community Development Unit


Community Partnership Investment Program (CPIP)

Information on City’s CPIP grant programs including links to each web page for detailed information on funding guidelines, process and contact information.

PDF, Excel

Routinely provided to all applicants and provided to council members

Contact: Manager Community Funding Program Unit


Available on the City Website

Consolidated annual allocations which includes grantee name, funding amounts and wards are available on the Open Data website (linked directly from /grants webpage)

Community Safety Audit Tool Instructions for a safety audit to evaluate different features in a neighbourhood to help reduce crime and improve personal safety.

Available on the City Website

Contact: Supervisor Community Crisis Response


Community Space Tenancies

Below Market Rent agreements, policy, and Council approved reports.


Available upon request.

City website or Call 311

Policy & Research Consultant: 416-392-0104

Contact: Manager Community Funding Program Unit



Requests for Proposal or Quotation information on contracts with other orders of government, acceptance and progress reports.

Various; PDF

Some contracts are available upon request through SDFA Purchasing.

Also available through the City’s website Purchasing & Materials Management Division

Demographic information about Toronto neighbourhoods
  1. 1. Demographic profiles
    1. Geographic specific information profiles and Neighbourhoods, 2005 Priority Areas, and 2014 Neighbourhood Improvement Areas. PDF
  2. 2. Demographic Reports, maps and facts
    1. Highlight reports called “Backgrounders”  based on the Census and National Household Survey Backgrounders. PDF
  3. 3. Neighbourhood Quality-of-Life Indicators and Map Visualization Tool. 
    1. PDF, Excel, CSV
  1. Research Manager at
  2. Wellbeing Toronto also available in part through Open Data
  3. Data is downloadable for free
Financial Management
  1. Operating and capital budget submissions approved by Council
  2. Year-to-date and project year- end operating and capital variance reports for the Cluster A programs and services
City website and available on request
Human Services Strategies
  1. Social Development Strategy, 2001 – PDF
  2. Newcomer Strategy, 2013 – PDF
  3. Seniors Strategy, 2012 – PDF
  4. Tower Renewal Ten Year Strategy, 2013 – PDF
  5. Toronto Strong Neighbourhoods Strategy 2020, 2014 – PDF
  6. Toronto Youth Equity Strategy, 2014 – PDF
  1. City website
  2. City website. Hard copies available by request from 14th floor City Hall, East Tower
  3. City website
  4. City website. Contact: Manager Tower Renewal Office
    2. 416-392-9125
  5. 5.City website and PDF. Contact: Manager Community Development Unit
    2. 416-392-9125
  6. 6. City website, PDF. Also available in hard copy upon request from Manager Youth Development Unit
    2. 416-392-9125
Newcomer information about City Services

Brochures in multiple languages outline key City services available to all residents in Toronto to improve newcomer access to City services.


 City website
Public Engagement and Forums
  1. Agendas, minutes, presentations, reports.
    1. PDF; Hard copy
  2. Seniors Forum agendas, minutes, terms of reference, membership.
    1. PDF, Hard copy
  3. Toronto Youth Cabinet, agendas, minutes, Terms of Reference, membership; various reports related to youth policies.
  1. Division has several generic emails used for public engagement:
  2. Available upon request from:
  3. SDFA website and the Toronto Youth Cabinet website, which is maintained by the Toronto Youth Cabinet. Contact: Youth Development Unit:, 416-392-9125
Reports, strategies and supporting materials

Any reports submitted by SDFA to Council, Standing Committee,

Advisory Committees,

Working groups.


Available upon request from organizing Unit.

City website

Roundtables are posted on the City’s website and available on request.

Advisory Committee minutes and background materials submitted to special committees are distributed to committee members and available on request.

Social policy documents, Conference reports and proceedings are available  upon request.

Social Development, Finance and Administration Division (SDFA) Programs and Services Organizational information outlining SDFA scope, roles, responsibilities, programs and services. City website
Social Research Information
  1. 1. Adhoc Custom Information Requests
    1. Community Agency Data.
    2. Various formats
  2. Community Agency Data
    1. Listings and maps of Community Agencies by types of agency.
  3. SDFA Geographic Boundary Files of City geo boundaries such as Neighbourhood Improvement Areas (NIAs) and Neighbourhoods.
  4. SPARMonitor Newsletter, the bi-weekly publication on recent Social Research studies and/or initiatives
    1. PDF / by email subscription
  1. Available upon request from Research Manager at or
    1. Ability to accommodate requests is approved on a case- by-case basis depending on complexity, availability and accessibility of data being requested, and available resources.
  2. Wellbeing Toronto, or by directly contacting the source of the Agency Data for more update-to-date listings:
  3. Polygon Files – For use with GIS software
  4. Available for years: 2009-2014
Tower Renewal

STEP tower renewal program resources include a toolkit and a checklist of tasks for each STEP component.

Various reports, environmental/greening of Tower buildings information, guidelines, financial support.


Social Development web: STEP Program – Tower Renewal

Social Development web page

Project Director, Tower Renewal

Contact: Manager Tower Renewal Office

Youth employment programs Job Fairs for Youth, training opportunities, Youth Employment Partnerships, hiring youth information for employers; Employer tool kit.

City website

Contact: Program Coordinator, Youth Employment Partnerships

Wellbeing Toronto Social research information, maps, tables that reflect neighbourhood wellness.

Wellbeing Toronto

Research Manager: