Access to records held by the City of Toronto is regulated by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). The public has a right to see most City records, and to get copies of them (fees for photocopying may apply). There are some exceptions to public access.
Records are made available by:
Social Development, Finance and Administration Division supports open, transparent, and accountable government through the establishment of routine disclosure practices for information it has created and holds about its program and services.
Routine disclosure information not on the website can be requested directly from the Division as outlined in the chart below.
If a request for information from the program or service area has been denied, or if you are unsure where to find/access information a formal freedom of information (FOI) request can be made through the City Clerk’s Office Access and Privacy. If a freedom of information request is denied by the City, the decision can be appealed to the Information and Privacy Commissioner of Ontario.
Information which is protected through the MFIPPA (Municipal Freedom of Information and Protection of Privacy Act) will not be disclosed.
Social Development, Finance and Administration Division provides a wide range of information through its four main service areas described below:
Open data is freely available to everyone to use and republish as they wish. There is an Open Data License posted on the City’s Open Data site that outlines the City’s and users’ obligations relating to this data. The City does not guarantee the currency or accuracy of the data posted on the site: www.toronto.ca/open
The Social Development, Finance and Administration Division provides four data sets as ESRI Shapefiles – geospatial vector data format – for geographic information systems software. These are:
One data set is provided in Excel format. This is: Open data for Community Grants Annual Allocations (CPIP)
Type of information | Brief description | How to get the information |
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Community Development Activities |
Special resources to support community agencies PDF, hardcopy |
Provided at meetings, workshops, through mailing and email, and available upon request Contact: Manager Community Development Unit 416-392-9125 |
Community Partnership Investment Program (CPIP) |
Information on City’s CPIP grant programs including links to each web page for detailed information on funding guidelines, process and contact information. PDF, Excel |
Routinely provided to all applicants and provided to council members Contact: Manager Community Funding Program Unit 416-392-9125 Available on the City Website Consolidated annual allocations which includes grantee name, funding amounts and wards are available on the Open Data website (linked directly from /grants webpage) |
Community Safety Audit Tool | Instructions for a safety audit to evaluate different features in a neighbourhood to help reduce crime and improve personal safety. |
Available on the City Website Contact: Supervisor Community Crisis Response 416-392-9125 |
Community Space Tenancies |
Below Market Rent agreements, policy, and Council approved reports. |
Available upon request. City website or Call 311 Policy & Research Consultant: 416-392-0104 Contact: Manager Community Funding Program Unit 416-392-9125 |
Contracts |
Requests for Proposal or Quotation information on contracts with other orders of government, acceptance and progress reports. Various; PDF |
Some contracts are available upon request through SDFA Purchasing. Also available through the City’s website Purchasing & Materials Management Division |
Demographic information about Toronto neighbourhoods |
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Financial Management |
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City website and available on request |
Human Services Strategies |
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Newcomer information about City Services |
Brochures in multiple languages outline key City services available to all residents in Toronto to improve newcomer access to City services. |
City website |
Public Engagement and Forums |
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Reports, strategies and supporting materials |
Any reports submitted by SDFA to Council, Standing Committee, Advisory Committees, Working groups. Available upon request from organizing Unit. |
City website Roundtables are posted on the City’s website and available on request. Advisory Committee minutes and background materials submitted to special committees are distributed to committee members and available on request. Social policy documents, Conference reports and proceedings are available upon request. |
Social Development, Finance and Administration Division (SDFA) Programs and Services | Organizational information outlining SDFA scope, roles, responsibilities, programs and services. | City website |
Social Research Information |
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Tower Renewal |
STEP tower renewal program resources include a toolkit and a checklist of tasks for each STEP component. Various reports, environmental/greening of Tower buildings information, guidelines, financial support. |
Social Development web: STEP Program – Tower Renewal Social Development web page Project Director, Tower Renewal Contact: Manager Tower Renewal Office emcatee@toronto.ca |
Youth employment programs | Job Fairs for Youth, training opportunities, Youth Employment Partnerships, hiring youth information for employers; Employer tool kit. |
City website Contact: Program Coordinator, Youth Employment Partnerships lmcgrat2@toronto.ca |
Wellbeing Toronto | Social research information, maps, tables that reflect neighbourhood wellness. |
Research Manager: hlow@toronto.ca |