Update Your Account Information

If you’ve licenced a pet with Toronto before, you can use the Docupet Owner Profile Update page to update information such as phone number or address. It’s important to keep this information updated so that we can contact you if your pet is lost.

You can also request an online access code if you do not currently have one.

Where to Find Your Online Access Code

Your online access code is found on your mail or email renewal notice.

Example of where to find your access codes. Online, you can find this Under "Your Renewal Details" and above "Activate and Renew". It's also repeated at the bottom of the form. By mail, the access code is top-right or also listed under "How do I renew"