Homeless Help

A heat warning is in effect for Toronto. Access more than 500 cooling spaces across the city, including a 24-hour cooling space at 136 Spadina Road.

If you need emergency shelter, call 311 or Central Intake at 416-338-4766 for assistance. For street outreach services, call 311.Learn more about the range of services the City offers for people experiencing homelessness below.

Homelessness in Toronto & the Shelter System

Information on people experiencing homelessness and the City's shelter system, including plans to develop new shelters.

Shelters

Emergency accommodation and related support services that assist people to move into housing.

24-Hour Respite Sites

Low-barrier services, providing resting spaces, meals and service referrals. Open 24/7.

Drop-In Programs

Basic necessity services to people who are homeless or at risk of homelessness.

Street Outreach

Services for people experiencing homelessness and living outdoors.

Warming Centres

Warm spaces for vulnerable residents to come inside during extreme cold weather.

Housing Help & Support Services

Legal support and services to help find and keep housing, and avoid eviction

Pet Services for Clients of Homeless Services

No-charge services for pets of people staying at shelter sites.

Public Washrooms & Showers

Locations of public washrooms in City facilities.