Housing Providers

Important reference materials, including policies, procedures and trainings for housing providers that are partnering with the City of Toronto to make social and affordable housing available to Torontonians.

Rent-Geared-to-Income Program Administration

Access the RGI Administration Manual, the RENTCafé Vacancy Management Process Guide and supporting resources.

City Guidelines

Access City Guidelines for housing providers and stay up-to-date on the City of Toronto’s mandatory policies and procedures.

Training Opportunities

Learn about upcoming courses for Toronto housing providers.

Affordable Housing Administration

Learn about income verification, the current Rent Increase Guideline and more.

Rent-Geared-to-Income (Maximum Shelter Allowance) Program Administration

Access to the RGI(MSA) Administration Calculation Guide and supporting resources.

Community Housing Partnership Renewal

A program to form new agreements with housing providers whose federal or provincial funding is ending.

System Resources

Access onboarding forms, guides, and training resources for the Housing Administration Provider Portal Toronto (HAPPTO) and vacancy management on RENTCafé.