This web page is for information purposes only. If you or someone you know is experiencing a mental health crisis, call 9-1-1.


We provide mental health promotion services to non-profit and community-based health and social service providers, agencies and organizations within Toronto who:

  • work with vulnerable and marginalized populations
  • do not have other sources of funding for mental health promotion and consultation
  • experienced a critical violent/traumatic incident in their community and request brief group psychosocial support

We address mental health using a population mental health promotion approach. We do not provide treatment, counselling or acute mental health care services. For more information about where you can access support and treatment for mental illness or mental health problems in Toronto, please call 2-1-1.


Our Services

We consult and provide information about mental health promotion on topics that align with our education and skill-building services (see below).

We provide education and skill-building workshops to groups of health and social service providers to strengthen their mental health promoting capacity. These workshops integrate trauma-awareness and narrative approaches, and include:

  • foundations of mental health promotion
  • mental health at work, including:
    • occupational stress reactions
    • compassion fatigue
    • vicarious trauma
    • burnout
    • peer support
    • managing challenging client situations
  • intimate partner violence and gender-based violence prevention
  • suicide prevention
  • psychological first aid

We collaborate and partner with community stakeholders, health and social service organizations, other City of Toronto Divisions, and other levels of government to:

  • identify mental health promotion issues and strategic solutions
  • advocate for system-level changes to improve mental health at a population level
  • develop programs and policies that improve the mental health of people who live, work and play in the City of Toronto.

The team is made up of Mental Health Nurse Consultants and other Public Health staff. We receive referrals from the community, health and social service agencies, local workplaces and the City of Toronto’s Community Crisis Response Program.

We provide group psychosocial support following a critical violent/traumatic incident in the community to improve coping and resiliency of those involved. The Community Support Team does not provide individual treatment, counselling or acute mental health care services.