News Release: March 01, 2024 -  City of Toronto receives $25 million in federal funding to create a new community recreation and child care centre

Apply online for child care fee subsidy: application

Full fee childcare: application

Note: Please copy and paste the application links above into a Chrome browser.

If you need assistance, information is available on the City of Toronto website, or you can call 311.

My Child Care Account

Clients who are in receipt of child care fee subsidy must register for a  My Child Care Account which is an online service that provides families with a convenient and secure way to do business with the Toronto Child Care Fee Subsidy Office. This account will allow registered families to view and update their personal information using their smartphone, tablet, or personal computer. 

Assistance in creating a My Child Care Account is available through an instructional YouTube video. If you experience any difficulties with your My Child Care Account, please call Human Services.


To apply for a child care fee subsidy, you must be employed, job searching, in school or in an approved training program. Even if you are not yet employed or in school, you may still apply to get on the waiting list. If you or your child has a special need, you may also qualify.

You must also live in Toronto. If the applicant does not live in Toronto, you may still apply, however, your address will not be collected and you will be placed on the waitlist as long as you will be residing in Toronto at the time of eligibility. If you do not live in Toronto and you are a City of Toronto employee you are eligible to apply. You will need to provide documents to verify your residence in Toronto. Otherwise, you should apply for subsidized child care in the region where you live.

In order to receive and maintain child care fee subsidy, families must submit copies of important documents to the City of Toronto to verify eligibility. These documents can be submitted securely, through My Child Care Account.

A list of which documents apply to your family can be found here. All documents must be current and additional information may be requested by a caseworker.

Families who have applied for child care fee subsidy will receive a waitlist confirmation letter by email. These letters will provide families with their client file number and helpful information on what steps they need to take while remaining on the waitlist. 

Locate child care facilities using the Finder/Locator


Applying for subsidized child care before a child is born

The unborn child will be placed on the 'first come, first served' waiting list and you must contact your Caseworker when the child is born with the date of birth and the name of your child.

Extenuating circumstances

If you have been approved for a subsidy and still have difficulties making the subsidized payments it is recommended that you speak to your Caseworker about any extenuating circumstances that should be considered. It is a possibility that the decision can be appealed and reviewed by the Children's Services Appeal Committee. Your Caseworker can explain the process.

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