News Release
October 26, 2020

Mayor John Tory announced that starting today, more than 1,000 local business that have enrolled in Open For Business – the City of Toronto’s collaboration with Ritual and DoorDash – will receive free delivery until November 8.

The Ritual ONE app was launched this spring to help local businesses across Toronto increase their commission-free online sales. All flat fee delivery charges will be waived for both customers and local businesses during this two week period to encourage customers to order directly from local businesses.

A list of all participating restaurants is available at

As a result of this partnership with the City, Ritual is providing its commission-free digital ordering platform, Ritual ONE, to Toronto businesses at no cost through the end of this year. This includes waiving set-up ($99) and monthly subscription fees ($49/month). All local businesses that enroll in Ritual ONE will receive delivery capabilities powered by DoorDash Drive, its fulfillment platform that powers direct delivery for any business.

Additionally, any business that completes one delivery order on Ritual ONE powered by DoorDash Drive by December 31 will receive Ritual ONE free through 2021.

Toronto businesses can learn more about Open For Business and enrol at

Typically, Ritual ONE is accessed by restaurants, bars and food services, such as cafes, bakeries, butchers and grocers. However, this program is available to any Toronto business that wants to access commission-free pickup and delivery.

Businesses enrolled in the City’s ShopHERE program are also eligible. Toronto independent businesses and artists can sign up for their free online ShopHERE store at

These initiatives are a part of the Mayor’s Economic Support and Recovery Task Force’s economic support and recovery plan for Toronto’s businesses.

The City’s website is updated daily with the latest health advice and information about City services and social supports. Check for answers to commonly asked questions before contacting the Toronto Public Health COVID-19 Hotline or 311.


“It is now more critical than ever to support Toronto’s local businesses, especially the restaurant and food services sector through the second wave of COVID-19. It is thanks to great partners such as Ritual and DoorDash that I am confident Toronto businesses will recover and rebuild from this pandemic stronger than before.”
– Mayor John Tory

“Toronto’s communities and their businesses continue to be held back by the COVID-19 pandemic. Our partnership with Ritual and Door Dash will help local businesses to continue operating using commission-free online ordering while at the same time improving safety for their customers and employees.”
– Deputy Mayor Michael Thompson, Scarborough Centre, Chair of the Economic and Community Development Committee

“Ritual is proud to partner with the City of Toronto, Mayor Tory, and DoorDash to support local businesses through our Open For Business initiative. Over the last few months, we’ve worked hard to enable restaurants to accept commission-free orders on their own websites and are proud to announce that Ritual ONE now powers more than 1,000 Toronto restaurants to serve their customers and keep their business up and running. Throughout the next two weeks, we are excited to provide the Toronto community with free delivery when they order from our restaurant partners, at no cost to restaurants, to drive sales and support local businesses when they need it most.”
– Ray Reddy, Co-founder and CEO of Ritual

Ritual connects businesses with customers to offer a simple, safe, time-saving tool to order and pay for themselves and their workplace teams. Ritual works with thousands of restaurants around the world, serving customers in more than 50 cities across North America, Europe and Asia Pacific. Ritual was founded in 2014, with headquarters in Toronto. Ritual was recently named one of LinkedIn’s Top Start-Ups for 2019 and was also named one of Strategy Magazine’s Brands of the Year for 2019.

DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility — easier evenings, happier days, bigger savings accounts, wider nets and stronger communities.

Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information visit the City’s website or follow us on Twitter, Instagram or Facebook.

Media Relations