Companies that book and arrange taxicabs, taxicab owners and taxicab drivers are required to be licensed.

The Vehicles-for-Hire Bylaw regulates taxicabs in a number of areas including short-fare refusal, condition of the vehicle, driver behaviour, use of cell phone, route taken and fare.

To report an issue contact 311.


Taxi Drivers (Vehicle-for-Hire)

Individuals who drive a taxicab for money are required to obtain a Vehicles-for-Hire licence.

Taxi Operators

The taxicab operator licence allows for the management of a taxicab or multiple taxicabs.

Taxi Owners

A taxicab owner is a person or company who owns a vehicle licensed to move passengers from any point within or outside Toronto.

Taxi Brokerages

Brokerages or brokers are any person or company that accepts requests to connect individuals with taxicab, including using a smartphone or similar technology.

Bylaw Enforcement

The Vehicles-for-Hire Bylaw regulates taxicabs. Learn more about bylaw enforcement.