Amendments to the Vehicle-for-Hire By-law will come into effect on January 1, 2020. The updated By-law includes the creation of an Accessibility Fund Program, data requirements, mandatory training for all drivers and improvements in the licensing and enforcement of vehicle-for-hire.

Companies that book and arrange taxis, taxi owners and taxi drivers are required to be licensed.

The Vehicle-for-hire Bylaw regulates taxis in a number of areas including short-fare refusal, condition of the vehicle, driver behaviour, use of cell phone, route taken and fare.

To report an issue call 311. 


Taxi Drivers (Vehicle-for-Hire)

Individuals who drive a taxi for money are required to obtain a vehicle-for-hire licence.

Taxi Operators

The taxi operator licence allows for the management of a taxicab or multiple taxicabs.

Taxi Owners

A taxi owner is a person or company who owns a vehicle licensed to move passengers from any point within or outside Toronto.

Taxi Brokerages

Brokerages or brokers are any person or company that accepts requests to connect individuals with taxi, including using a smartphone or similar technology.

Bylaw Enforcement

The Vehicle-for-hire Bylaw regulates taxis a number of areas. Learn more about bylaw enforcement.