Taxicab brokerages accept requests to connect individuals with taxicabs. Methods include using a smartphone or similar technology.
Individuals, partnerships or corporations.
Original documents required for all applications (and renewal transactions):
Applications for new taxi licences need to be submitted online. You cannot apply for these licences in-person.
Please have all required documents ready to upload before starting the application, as it requires 10-15 minutes to complete and cannot be saved. Download a step by step guide on how to submit a new application. Licence application fees can be paid online or by sending a cheque.
If you have already submitted an application you may upload additional documents using your upload token.
If you need to pick up or drop off plates in-person, you must book an appointment at the Licence and Permit Issuing Office, 850 Coxwell Avenue, 3rd Floor. Walk-ins will not be accepted. You must be the owner or custodian of the plate.
Please arrive 10-15 mins early to check in and be on time for your appointment or you may be turned away and asked to re-book for another day and time, subject to availability.
To help the taxicab and limousine industry, during the 2021 budget process, Toronto City Council approved reducing the Accessibility Fund Program fee by 75 per cent for 2021. The new fee was applied on March 12. Anyone who paid the 2021 fee prior to this date will receive a credit that will be applied against future licensing fees.
Application fee: $419.28
Accessibility Fund Program fee: $62.66
You will need to pay a total of $481.94 when applying for your taxicab brokerage licence.
Learn more about the Accessibility Fund Program and how it will support the availability of accessible service and offset the higher cost of providing wheelchair accessible service.
What corporations and partnerships need to apply
If the president, director or officer of the corporation are unable to apply in person at the Licence and Permit Issuing Office, a designate may apply on their behalf. The designate must:
Applicants must provide an original Criminal Record and Judicial Matters Check issued by a Canadian Police Service within 280 days prior to the application.
A list of brokerage fees that are charged to drivers.
A list of taxicab owners that operate with the brokerage
Brokerages that use radios need to provide proof of a radio licence from Industry Canada. If using an app-based meter, approval needs to be obtained from the Licence and Permit Issuing Office.
The City shall deny an application for, or a renewal, for all businesses required to be licenced under this chapter that has:
Despite these screening criteria, if a licence has been previously issued or renewed and the applicant’s or licensee’s record discloses no new breach of the screening criteria, the licence may be issued or renewed without the matter being referred to the Toronto Licensing Tribunal.
These screening criteria do not apply to any offence for which a licensee or applicant has been granted a criminal record suspension (i.e. a pardon) by the Parole Board of Canada.
Zoning approval is required for the majority of new business licence applications. When zoning approval is required, City staff will initiate the approval process after the application is received.
Zoning approval is not required if an applicant is taking over an existing business that has a valid business licence or is expired less than one year prior to the time of new application. When zoning approval is not required, you must fill out an Occupancy Declaration in-office.
Your licence will expire annually on the anniversary of the date that the licence was first issued. A renewal notice, identifying any documents required to renew the licence, will be mailed to the address on file.
To help the taxicab and limousine industry, during the 2021 budget process, Toronto City Council approved a 50 per cent reduction in renewal fees and 75 per cent reduction in the Accessibility Fund Program fee for 2021. The new fees were applied on March 12. Anyone who paid the 2021 fees prior to this date will receive a credit that will be applied against future licensing fees.
The renewal fee is $140.98
Accessibility Fund Program fee: $62.66
You will need to pay a total of $203.64 when applying for your taxicab brokerage licence.
Existing licensees must renew their licences online. Licence renewal fees can be paid online or by sending a cheque.
Please have all required documents ready to upload before starting the renewal, as it requires 10-15 minutes to complete and cannot be saved. Download a step by step guide on how to renew a licence or permit.
Business licences set to expire in 2021 will be cancelled for non-payment after 150 days and will not be subject to late fees. Find your outstanding business licence or permit renewal invoice.
If you fail to renew your licence according to the bylaw, your licence will be cancelled and you will have to reapply.