Parking Violation Dispute Process
Did you receive a yellow parking violation notice? You have two options, pay your parking violation or request a review online or in-person within 15 days.
The City’s process to dispute parking violations – the Administrative Penalty System (APS) – makes requesting a review faster, easier and more convenient.
Your Dispute Options
Within 15 days of receiving your parking violation notice you can request a review. If you missed this deadline, you can request an extension.
If you request a review, do not pay your parking violation until a decision has been made by a Screening Officer. Payment made before a Screening Review will void your review because your case will be considered resolved.
Step 1: Log in to the Parking Services lookup tool
Log in to the Parking Services lookup tool. You will need one of the following pieces of information:
- Driver’s Licence or Registrant Identification Number (RIN)
- Parking Violation Number
- Name and Licence Plate
Step 2: Explain your dispute
Tell us in the online form:
- why you think the parking violation should be cancelled or varied
- why any fees should be cancelled or varied
- why you require additional time to pay the fine or dispute the parking violation
Documents and Photos can be uploaded as part of the online screening review, but only after submission of the online form.
Please note, any information you provide will be part of a public record.
Step 3: Screening review
One of our Screening Officers will review your online review form and affirm, vary or cancel the penalty, or vary or cancel any fees based on rules outlined in the Administrative Penalty By-law.
You will be emailed a decision with the outcome of the review.
The current wait time for online screening reviews to be completed is 120 days from the date of submission.
Step 4: If required, request an additional review
If you are not satisfied with the result of your review, you can request a second and final review with an Administrative Penalty Tribunal Hearing Officer.
You can request an in-person review of your parking violation at a City of Toronto Screening Office:
- Metro Hall (55 John St., 3rd Floor)
- North York Civic Centre (5100 Yonge St., Main Level)
Hours of operation: Monday to Friday (excluding holidays) from 8:30 a.m. – 4:30 p.m.
Step 1: Get an appointment
There are two ways to request an in-person screening review:
- Book an appointment online (recommended)
- Drop-in
- Please note, depending on how busy our Screening Offices are when you drop in and/or and the complexity of your case, the availability of drop-in appointments cannot be guaranteed.
Postpone Your Screening Review
If you or your representative are unavailable to attend a scheduled in-person Screening Review, you may request an adjournment.
This request must be made in-person at a Screening Office by 4 p.m. at least two business days before the scheduled Screening Review. You can only request one adjournment for a scheduled Screening Review.
If you do not attend your in-person Screening Review, you will be responsible for a Screening Non-Appearance Fee, in addition to the parking penalty. You will not be eligible for a further review or appeal of the parking violation notice.
Step 2: Explain why you are disputing the parking violation
At your appointment, you can explain to the Screening Officer:
- why you think the parking violation should be cancelled or varied
- why any fees should be cancelled or varied
- why you require additional time to pay the fine or dispute the parking violation
You can also bring any evidence or documents that supports your dispute.
Please note, any information you provide will be part of a public record.
Step 3: Screening Review
The Screening Officer will review your dispute and affirm, vary or cancel the penalty, and cancel or vary any fees based on rules outlined in the Administrative Penalty By-law. They can also provide you with additional time to pay the penalty, if required.
Step 4: If required, request an additional review
If you are not satisfied with the result of your review, you can request a second and final review with an Administrative Penalty Tribunal Hearing Officer.
More information on in-person reviews
Authorized Representative
If you are the registered owner of the vehicle, you can have a representative act on your behalf. An authorized representative includes:
- a lawyer
- a licensed paralegal
- a person authorized under the Law Society Act
Authorized representatives can request a Screening Review and/or a Hearing Review. They can also attend the Screening Review and/or scheduled Hearing Review.
Interpreter
Your Screening Review will be conducted in the English language. If you need an interpreter, you may bring a person to assist you. If you cannot bring someone to assist you, an over-the-telephone interpretation service may be available during the Screening Review.
Rescheduling a Screening Review
If you or your representative are unavailable to attend a scheduled in-person Screening Review, you may request an adjournment.
This request must be made in-person at a Screening Office by 4 p.m. at least two business days before the scheduled Screening Review. You can only request one adjournment for a scheduled Screening Review.
If you do not attend your in-person Screening Review, you will be responsible for a Screening Non-Appearance Fee, in addition to the parking penalty. You will not be eligible for a further review or appeal of the parking violation notice.