As of February 10, 2020, all Metro Hall parking violation payment and dispute counters will be temporarily re-located. We apologize for the inconvenience. We encourage you to schedule an appointment for an in-person screening if possible prior to attending North York Civic Centre, or if you are attending as a walk-in, please arrive at the North York Civic Centre Office before 3 p.m., as we are experiencing a higher than usual volume of visits, and walk in screenings are based on availability.
Did you receive a yellow parking violation notice? You have two options, pay your parking violation or dispute it.
Pay your parking violation online, by mail, or in person.
Within 15 days of receiving your parking violation notice you can request a review. If you missed this deadline, you can request an extension.
If you request a review, do not pay your parking violation until a decision has been made by a Screening Officer. Payment made before a Screening Review will void your review because your case will be considered resolved.
Log in to the Parking Services lookup tool. You will need one of the following pieces of information:
Tell us in the online form:
Documents and Photos can be uploaded as part of the online screening review, but only after submission of the online form.
Please note, any information you provide will be part of a public record.
One of our Screening Officers will review your online review form and affirm, vary or cancel the penalty, or vary or cancel any fees based on rules outlined in the Administrative Penalty By-law.
You will be emailed a decision with the outcome of the review. All decision documents and correspondence from Screening Officers will only be sent from the email address apsinquiry@toronto.ca.
The current wait time for online screening reviews to be completed is 120 days from the date of submission.
If you are not satisfied with the result of your review, you can request a second and final review with an Administrative Penalty Tribunal Hearing Officer.
You can request an in-person review of your parking violation at a City of Toronto Screening Office:
Hours of operation: Monday to Friday (excluding holidays) from 8:30 a.m. – 4:30 p.m.
There are two ways to request an in-person screening review:
If you or your representative are unavailable to attend a scheduled in-person Screening Review, you may request an adjournment.
This request must be made in-person at a Screening Office by 4 p.m. at least two business days before the scheduled Screening Review. You can only request one adjournment for a scheduled Screening Review.
If you do not attend your in-person Screening Review, you will be responsible for a Screening Non-Appearance Fee, in addition to the parking penalty. You will not be eligible for a further review or appeal of the parking violation notice.
At your appointment, you can explain to the Screening Officer:
You can also bring any evidence or documents that supports your dispute.
Please note, any information you provide will be part of a public record.
The Screening Officer will review your dispute and affirm, vary or cancel the penalty, and cancel or vary any fees based on rules outlined in the Administrative Penalty By-law. They can also provide you with additional time to pay the penalty, if required.
If you are not satisfied with the result of your review, you can request a second and final review with an Administrative Penalty Tribunal Hearing Officer.
If you are the registered owner of the vehicle, you can have a representative act on your behalf. An authorized representative includes:
Authorized representatives can request a Screening Review and/or a Hearing Review. They can also attend the Screening Review and/or scheduled Hearing Review.
Your Screening Review will be conducted in the English language. If you need an interpreter, you may bring a person to assist you. If you cannot bring someone to assist you, an over-the-telephone interpretation service may be available during the Screening Review.
If you or your representative are unavailable to attend a scheduled in-person Screening Review, you may request an adjournment.
This request must be made in-person at a Screening Office by 4 p.m. at least two business days before the scheduled Screening Review. You can only request one adjournment for a scheduled Screening Review.
If you do not attend your in-person Screening Review, you will be responsible for a Screening Non-Appearance Fee, in addition to the parking penalty. You will not be eligible for a further review or appeal of the parking violation notice.
The City’s process to dispute parking violations – the Administrative Penalty System (APS) – makes requesting a review faster, easier and more convenient.