Parking Violation Dispute Process

You can request an in-person review of your parking violation at a City of Toronto Screening Office:

• Metro Hall (55 John St., 3^rd Floor)
  • In person screening reviews at Metro Hall cannot be scheduled at this time.
• North York Civic Centre (5100 Yonge St., Main Level)

Hours of operation: Monday to Friday (excluding holidays) from 8:30 a.m. – 4:30 p.m.

Step 1: Get an appointment

There are two ways to request an in-person screening review:

• Book an appointment online (recommended)
• Drop-in
  • Please note, depending on how busy our Screening Offices are when you drop in and/or and the complexity of your case, the availability of drop-in appointments cannot be guaranteed.

Postpone Your Screening Review

If you or your representative are unavailable to attend a scheduled in-person Screening Review, you may request an adjournment.

This request must be made in-person at a Screening Office by 4 p.m. at least two business days before the scheduled Screening Review. You can only request one adjournment for a scheduled Screening Review.

If you do not attend your in-person Screening Review, you will be responsible for a Screening Non-Appearance Fee, in addition to the parking penalty. You will not be eligible for a further review or appeal of the parking violation notice.

Step 2: Explain why you are disputing the parking violation

At your appointment, you can explain to the Screening Officer:

• why you think the parking violation should be cancelled or varied
• why any fees should be cancelled or varied
• why you require additional time to pay the fine or dispute the parking violation

You can also bring any evidence or documents that supports your dispute.

Please note, any information you provide will be part of a public record.

Step 3: Screening Review

The Screening Officer will review your dispute and affirm, vary or cancel the penalty, and cancel or vary any fees based on rules outlined in the Administrative Penalty By-law. They can also provide you with additional time to pay the penalty, if required.

Step 4: If required, request an additional review

If you are not satisfied with the result of your review, you can request a second and final review with an Administrative Penalty Tribunal Hearing Officer.

More information on in-person reviews

Authorized Representative

If you are the registered owner of the vehicle, you can have a representative act on your behalf. An authorized representative includes:

• a lawyer
• a licensed paralegal
• a person authorized under the Law Society Act

Authorized representatives can request a Screening Review and/or a Hearing Review. They can also attend the Screening Review and/or scheduled Hearing Review.

Interpreter

Your Screening Review will be conducted in the English language. If you need an interpreter, you may bring a person to assist you. If you cannot bring someone to assist you, an over-the-telephone interpretation service may be available during the Screening Review.

Rescheduling a Screening Review

If you or your representative are unavailable to attend a scheduled in-person Screening Review, you may request an adjournment.

This request must be made in-person at a Screening Office by 4 p.m. at least two business days before the scheduled Screening Review. You can only request one adjournment for a scheduled Screening Review.

If you do not attend your in-person Screening Review, you will be responsible for a Screening Non-Appearance Fee, in addition to the parking penalty. You will not be eligible for a further review or appeal of the parking violation notice.