If you have received a City of Toronto Parking Violation Notice, you have 15 days from the notice date to dispute it. You may also be able to request more time to pay or dispute a notice if there are extenuating circumstances. Requests can be made securely online.

Notices can also be paid online, in-person or by mail.

If you wish to dispute a parking violation, you can request a screening review online using the steps below.

Note that once a full or partial payment is made, the matter is no longer eligible to dispute. If a request to dispute has already been submitted, the request to dispute will be cancelled once a payment has been made.

Disputing Your Violation (Screening Review)

Step 1: Look up your Parking Violation

Go to the violation lookup. Within 15 days of the violation notice date, you will need the:

  • Parking Violation Number and Licence Plate

16 to 30 days from the violation notice date, parking violations can also be looked up using:

  • Driver’s licence number
  • Registrant identification number (RIN)

Note that non-Ontario licence plate holders must always use violation number and licence plate for the lookup. Handwritten violations may take 5 to 10 days to appear in the system.

Step 2: Explain your Dispute

Tell us in the online form:

  • Why you require additional time to pay the penalty
  • Why you think you should be excused from paying all or part of the penalty for reasons of undue hardship
  • Why you think the parking violation should be cancelled
  • Why you require extra time to dispute the parking violation
  • Documents and photos can be uploaded

Step 3: Screening Review

A screening officer will review the online submissions and evidence from the Parking Enforcement Officer and you. They will then issue a decision to either affirm, vary or cancel the violation, or vary or cancel any fees based on rules outlined in the Administrative Penalty System.

The time required for your screening review to be processed varies based on staffing levels, issuance and dispute rates. The best way to check the status of your screening review, is to look up your parking violation online where the status of your violation will be displayed.

You will be emailed a decision with the outcome of the review. All decision documents and correspondence from screening officers will be sent from a @citycloudservices.com email or apsinquiry@toronto.ca. Please ensure you check your inbox and junk mail regularly to avoid missing your decision or responses about your dispute.

Request More Time to Dispute

You have 15 days from the parking violation issue date to either pay or request a dispute. If you miss this deadline, you have up to 30 days from Penalty Notice issue date to request an extension. Between 16 and 30 days from the issue date, you can submit a request for extension online.

You must demonstrate extenuating circumstances that warrant a time extension. A screening officer will review your request and make a decision. When submitting an extension of time to review application you will also be asked to complete the request for screening components of the application. A screening officer will only review the screening application should they grant the extension of time to review.

Decisions at the screening level denying an extension of time to review are final as the Administrative Penalty By-law does not allow for a secondary review.

Only one extension request can be made for consideration. Please ensure you provide all submissions and supporting documents with your application.

Please note, any information you provide will be part of a public record.

Request More Time to Pay

You have 15 days from the parking violation issue date to pay or dispute your parking violation without additional fees.

You can request an extension of time to pay using the online parking violation lookup.

Requests for Accommodation

All screening review decisions are sent via email unless a request for accommodation is approved. An accommodation request can be made online when completing your application, or by contacting apsaccess@toronto.ca or 416-396-4277. Accommodations can include a hearing being conducted orally, either in-person or electronically, or in writing

 

If you are not satisfied with the result of your screening review, you can request a second and final review with an Administrative Penalty Tribunal hearing officer.

How to Request a Hearing Review

Within 15 days of the screening officer’s decision, submit a request for a hearing review using the online parking violation lookup. Include details about why you disagree with the screening officer’s decision. A hearing review will be scheduled and you will be sent a Notice of Time and Place, which outlines your appointment details. Please note, any information you provide will be part of a public record.

Request More Time to Appeal

If you have received a decision, you have 15 days to request an appeal/hearing review. If you miss this deadline, you have up to 30 days from the screening decision date to request an extension.

You must demonstrate extenuating circumstances that warrant a time extension. A hearing officer will review your request and make a decision about the extension. A hearing officer will only review the hearing application should they grant the extension of time to review.

Decisions of the hearing officer are final as the Administrative Penalty By-law does not allow for a secondary review. Only one extension request per matter can be submitted for consideration. Please ensure you provide all submissions and supporting documents with your online or in person application.

Requests for Hearing Review Accommodation

All reviews are held remotely online via web conferencing unless there is a request for accommodation for an in-person review. An accommodation request can be made online when completing your application, or by contacting tribunalaccess@toronto.ca or 416-338-3412. Accommodations can include a hearing being conducted orally, in closed captioning, in person, electronically, or in writing.

If you are the registered owner of the vehicle, you can have a representative act on your behalf. An authorized representative can include a:

  • Lawyer
  • Licensed paralegal
  • Person authorized under the Law Society Act

Authorized representatives can request a screening review and/or a hearing review. They can also attend the screening review and/or scheduled hearing review.