Corporate Facilities Display Policy
Please review the Corporate Facilities Display Policy before submitting a request for display space to determine if you are eligible.
Qualifying organizations need to have an active public space booking account before they can book an area.
First time booking event/display space at a Civic Centre:
If you have booked event/display space with us before:
City Councillor Sponsorship for External Clients – New Process Changes
Sponsorship of external clients for the purposes of using City Hall, Metro Hall and Civic Centres is no longer required. Existing sponsorships will be honoured until the end of the current Council term in 2018. New applicants will directly apply to Facilities Management for use of City Hall, Metro Hall and Civic Centres for 2017 onward.
Commercial Activities Require Partnering with the City
Displays for the purposes of for-profit commercial activities, including charitable fundraising, are prohibited in the City’s corporate facilities, unless in partnership with the City of Toronto. This provision is to ensure commercial activity and fundraising is conducted in a manner appropriate for corporate facilities and is directly connected with City initiatives and strategies. The Policy is flexible to enable strategic commercial or fundraising activities in partnership with the City, including fundraising for the United Way. Existing bookings for 2016 will be honoured and all new bookings in 2017 onwards will require partnership to conduct for-profit commercial activities.
Criteria for All Displays
Please review the Display Guidelines, as well as the following criteria:
- No person, group, or organization shall erect or install a display in a Corporate Facility unless the display is erected or installed in accordance with this Policy.
- Displays must be informative and/or increase awareness about the City, its services and programs, and/or align with City Initiatives.
- Displays for the purposes of for-profit commercial activities are prohibited in the City’s corporate facilities, unless in partnership with the City of Toronto
- Placing or erecting displays on the interior or exterior windows of corporate facilities is prohibited, unless required for the operation of corporate facilities.
- Maintaining the display and ensuring it adheres to this Policy is the responsibility of the individual and/or organization displaying in the City’s corporate facilities.
- Displays shall not:
- Represent values and interests contradictory to the City of Toronto’s mission, values, City Initiatives, programs, and services.
- Obstruct or create barriers to access City facilities and services.
- Be, or be reasonably perceived to be, discriminatory or derogatory to any person or group of people, on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, sex, sexual orientation, gender expression or identity, age, marital status, political affiliation, disability or other social factors.
- Be partisan, political, and/or endorse or oppose a named elected official, political party or a candidate.
- Impose any health and safety risk.
- Be out-of-date.
Guidelines for Members of the Public
- Display Areas within the City’s corporate facilities may be used for displays by members of the public or organizations that reside in Toronto in accordance with this Policy.
- Applicants must be:
- Other orders of government and related agencies (i.e., Province of Ontario, Government of Canada, Metrolinx).
- Not-for-profit or charitable organizations.
- Displays shall not be for profit, commercial or fundraising purposes, unless in partnership with or an initiative led by the City of Toronto.
- Requests for a display in a City’s corporate facility by such individuals or entities shall be made using the Display Application submitted to Facilities Management Division for approval and at minimum shall include:
- Name and contact information of the organizer
- Title and outline of the display and proposed activity
- Goals of the activity
- Timelines (date and times of the reservation)
- Display Area requested and services required
- State whether commercial or fundraising activity will be taking place
- State whether the display is in partnership with the City of Toronto and include any contact information for the City Division, Agency or Corporation involved
- Description of display elements
- Facilities Management Division will review the application in accordance with the Policy and notify the Applicant in writing on the status of their application.
- If the Application is approved, the Applicant must complete and sign the Declaration of Compliance with Anti-Harassment/Discrimination Legislation and City Policy and enter into any agreement as may be required by the City (i.e., insurance).
- If an applicant would like to request a review of a decision made in accordance with this policy, the applicant may make request a review, in writing, to Facilities Management Division.
- The General Manager, Facilities Management will:
- Review the request and public complaints.
- Make a determination and respond in writing to the applicant and/or complainant.
- The General Manager, Facilities Management may seek input or advice from other City staff, including: other members of the Facilities Management Division, Strategic Communications, and the Equity, Diversity & Human Rights office.
- Facilities Management Division is responsible for enforcing the application of this Policy for all displays within the City’s corporate facilities.
- The City, through Facilities Management Division, reserves the right to remove and dispose of any display that does not comply with City policies (including this Policy) or by-laws, and/or poses a health and safety risk.
- For displays determined to be non-compliant with this Policy, Facilities Management Division will work with the Displayer to obtain compliance or, where compliance cannot be achieved, shall require immediate removal of the display.
- Failure to abide by this Policy will result in removal of the display, withdrawal of permission to use the Display Area, and may result in the denial of future requests.