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Freedom of information requests |
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Process | Fees | Submitted forms | Requests sent in error
Process
You can request access to general records or personal information (information about yourself), or request a correction to personal information using the Access/Correction Request form (PDF)
You will need to have the latest version of the FREE Acrobat Reader on your computer to read this file.
Completed forms should be sent to:
Corporate Access & Privacy
Toronto City Hall
13th Floor, West Tower, 100 Queen St. W.
Toronto, Ontario, M5H 2N2.
You can also fill out the form at one of the civic centres.
Please include a cheque or money order for the required fee of $5.00. Do not mail cash.
Unless otherwise indicated all fees are payable to the City of Toronto.
Fees
required for all freedom of information requests
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| Application fee |
$5 |
Must accompany your request. The fee is mandatory and cannot be waived. |
| Fire incident reports |
$35 |
Must accompany your request. Includes application fee and cost of removing confidential information. |
| Appeal fee - general records |
$25 |
Payable to the Information and Privacy Commissioner. |
| Appeal fee - personal information |
$10 |
Payable to the Information and Privacy Commissioner. |
| Appeal fee - personal health information
| no fee |
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| Photocopies |
$0.20 per page |
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| Computer
programming |
$15 per ¼ hour |
If needed to develop a program to retrieve information. |
| Floppy disks |
$10 per disk |
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Search time |
$7.50 per ¼ hour |
Required to search
and retrieve records. |
| Record preparation |
$7.50 per ¼ hour |
Required to prepare records for release (removal of confidential information).
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Submitted forms
What happens when you submit a form?
Building Plans
The Building Division and City Clerk's office have developed a policy and procedure (PDF) for the routine disclosure of building plans in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). The policy came into affect December 5, 2005.
You will need to have the latest version of the FREE Acrobat Reader on your computer to read the policy and procedure.
Requests sent in error to other government agencies
The City responds to freedom of information requests on behalf of City divisions only. If your request is for records from another government agency, you should make your request to the other agency directly.
Here is a list of institutions the City of Toronto often receives Freedom of Information (FOI) requests for in error. These institutions have their own FOI offices that process requests made under MFIPPA for records that are in their possession:
- Toronto Police Services
Freedom of Information Office
40 College Street
Toronto, ON M5G 2J3 Canada
Freedom of Information Unit: 416-808-7850
Fax Number: 416-808-7857
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Toronto Transit Commission
Freedom of Information Office
1900 Yonge Street
Toronto, Ontario M4S 1Z2 Canada
Phone: 416-393-3934
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Toronto Community Housing Corporation
Freedom of Information Office
931 Yonge Street
Toronto, ON M4W 2H2 Canada
Phone: 416-981-4219
General Inquiries: 416-981-5500
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Canadian National Exhibition (CNE)
Freedom of Information Office
Exhibition Place
Press Building
210 Princes' Boulevard
Toronto, ON M6K 3C3 Canada
Phone: 416-263-3800
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Toronto Public Library
Freedom of Information Office
789 Yonge Street
Toronto, ON M4W 2G8 Canada
Phone: 416-393-7131
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