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MFIPPA - Municipal Freedom of Information and Protection of Privacy Act |
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Freedom of information request |
Privacy protection code Disclosure | Right to access
The Municipal Freedom of Information and Protection of Privacy Act establishes a general right of access to records held by municipal government and local agencies, boards and commissions using these principles:
- any information held by government should, in general, be available to the public
- any exemptions from the right of access to information should be limited and specific
- any decisions relating to access to information can be reviewed by the independent Information and Privacy Commissioner/Ontario
- any person may make a request for information held by a government institution covered by the Act
Freedom of information request.
Requests for information held by the City of Toronto are made to the Corporate Access and Privacy (CAP) office which is responsible for managing compliance with the Act. Decisions on access to information are subject to independent review by the Information and Privacy Commissioner.

Privacy protection code
Another important principle is that personal information held by governments must be protected from unauthorized disclosure, collection and use. There are also rules about how long personal information is kept and how it is disposed of.
The City cannot collect your personal information unless it is authorized to do so. With some exceptions, personal information must be collected directly from you. The City must notify you of its authority to collect your information, how it will be used, and whom to contact if you have questions about use of your information.
The City cannot use your personal information except as permitted in the Act. Personal information can only be used for the purpose for which it was collected or for a consistent purpose, or with your permission. When personal information is used, the City must take reasonable steps to ensure it is accurate.
Disclosure
With a few exceptions, you have a right of access to your own personal information. Your information may also be disclosed by the City to another person, if you consent to that disclosure.
Your personal information may be disclosed by the City to others - without your consent - in the following circumstances:
- to respond to a freedom of information request or an appeal to the IPC
- to carry out the purpose for which we collected the information, or a consistent (reasonably expected) purpose
- to inform a City employee who needs the record in performing duties
- to comply with the law
- to cooperate with a law enforcement agency in Canada conducting an investigation
- to inform another in compelling circumstances affecting an individual's health or safety
- to make contact with next or kin or a friend of an ill, injured or deceased person
- to audit a program that is cost shared by the federal or provincial government

Right to access
You have a right to access your own personal information held by the City, except under limited circumstances. If you believe the record is incorrect, you can request that the information be corrected. If this is refused, you can request that a statement of disagreement be attached to the information.
Complete copy of MFIPPA legislation.

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