Core Service Review
The Core Service Review identified what services the City should be delivering. These include services the City must legally provide and those the City should provide as a government. The review considered what it takes to meet the needs of Torontonians, what is important to people on a day-to-day basis, and what it takes to run the largest city government in Canada.
13,000 people provided their input, which was consolidated, analyzed and considered for the City Manager's reports on the Core Service Review, which you can find below.
Results and Reports
City Manager's Final Report on the Core Service Review
On September 19, 2011, the Executive Committee held a special meeting to consider the City Manager's Final Report on the Core Service Review. The purpose of this report was to make recommendations to the Executive Committee for actions related to the opportunities identified by KPMG LLP (KPMG) during the Core Service Review process. The report also considered the input gathered through the public consultation held in May and June 2011. This report was considered by City Council at a special meeting held on September 26, 2011.
City Manager's Report to Standing Committees
Thank you to everyone who took part in the public consultation on the Core Service Review. The input was consolidated, analyzed and considered for the City Manager's report on the Core Service Review that was sent to each of Council's Standing Committees in July 2011. Each report to the Standing Committees included four components:
- A transmittal report from the City Manager to the Committee - for example "City Manager's Report to the Public Works and Infrastructure Committee." See below.
- Appendix A, Part 1 - KPMG Final Report to the City Manager. This part of the report was the same for each Committee.
- Appendix A, Part 2 containing information on the services reviewed by that Committee. See the links below each transmittal report for these parts of the Appendix that were specific to each Committee.
- Appendix B - Core Service Review, Public Consultation. This part of the report was the same for each Committee.
Transmittal reports and services reviewed by each Committee:
- City Manager's Report to the Public Works and Infrastructure Committee
- City Manager's Report to the Economic Development Committee
- City Manager's Report to Community Development and Recreation Committee
- City Manager's Report to Parks and Environment Committee
- City Manager's Report to Licensing and Standards Committee
- City Manager's Report to Government Management Committee
- City Manager's Report to Planning and Growth Management Committee
- City Manager's Report to Executive Committee
Raw data from the public consultation and background information
Follow the links below to access all of the input received through public consultation on the Core Service Review - from entire sets of quantitative data to summaries of the major themes that emerged through discussion and our feedback form.