The City is improving care, services and quality of life for Two-Spirit, Lesbian Gay, Bisexual, Transgender, Queer, Intersex and gender- and sexually-diverse (2SLGBTQI+) residents living in long-term care homes, and for Toronto seniors, with ground-breaking programs and initiatives.
This revised Leading and Learning with Pride Tool Kit includes new content, resources and guidance from 2SLGBTQI+ seniors to:
This revitalized Tool Kit is hosted by the City’s Senior Services and Long-Term Care (SSLTC) division.
It includes useful examples and lessons from the 10 City long-term care homes and various community programs.
The Tool Kit also serves as a resource for any and all service providers and care partners working with or supporting 2SLGBTQI+ seniors (for example, long-term care homes, retirement homes, hospitals, social service settings, homecare agencies, other community-based organizations).
This Tool Kit uses the initialism “2SLGBTQI+” and the shorthand “Queer and Trans” to describe diverse and expanding communities of gender- and sexual-minority seniors. The “2SLGBTQI+” acronym was adopted following close consultation with the working group and reflects a modest step in centering the lived experiences of Two-Spirit people and LGBTQI+ Indigenous communities.
Acronyms, initialisms and language related to sex, gender, and sexual orientation are context-sensitive, imperfect, and continually evolving.
The release of this Tool Kit is just the first of many steps Seniors Services and Long-Term Care (SSLTC) is taking to create truly inclusive long-term care and seniors’ services for 2SLGBTQI+ communities.
To advance our commitment, SSLTC has also undertaken a comprehensive Pride & Education campaign for residents, staff, and sector partners, including:
The City defines respectful, inclusive and affirming care as a set of practices, policies and principles that acknowledge the diverse experiences of 2SLGBTQI+ seniors and respond to their physical, psychological, emotional, social, and spiritual needs. These principles are reflected in the following:
Two-Spirit, Lesbian Gay, Bisexual, Transgender, Queer, Intersex and gender- and sexually-diverse (2SLGBTQI+) seniors navigate complex challenges as they age.
In long-term care specifically, 2SLGBTQI+ seniors sometimes make the difficult decision to conceal their identities and “go back into the closet” for fear of discrimination from staff and other residents.
To address these gaps, Seniors Services and Long-Term Care (SSLTC) embarked on a journey to enhance respectful, inclusive and affirming care for 2SLGBTQI+ seniors through the development and implementation of a training Tool Kit.
2004: SSLTC became one of the first providers in North America to embrace a 2SLGBTQI+ inclusive model of long-term care.
2008: SSLTC released the first version of the Tool Kit.
2017: SSLTC revised the Tool Kit to share lessons about delivering care to 2SLGBTQI+ seniors.
2021: Under Recommendation 22 the Toronto Seniors Strategy 2.0, SSLTC revitalized the 2SLGBTQI+ Tool Kit in close collaboration with a working group of community members, service providers, advocates and allies.
2022: SSLTC launched the new Tool Kit, Leading & Learning with Pride, alongside a comprehensive Pride & Education campaign for residents, staff and sector partners.
Every year, City-operated long-term care homes host events with residents, their loved ones and staff members to celebrate Pride.
And year round, we work with and for 2SLGBTQI+ communities to make long-term care more welcoming for all.
Talk to a member of the home’s management team to learn more about how you can get involved, or send suggestions to firstname.lastname@example.org