Your personal information may be required by our divisional partners, and representatives working on their behalf, to proceed with this request. Your information is collected under the City of Toronto Act, 2006 and Bylaw 878-2004. Questions about this collection can be directed to the Manager, Finance and Business Services, 311 Contact Centre, Metro Hall, 3rd Floor, 55 John Street, Toronto, ON M5V 3C6 or by telephone at 311 (from within Toronto) or 416-392-2489 (outside Toronto).
The City operates the Site as a service to anyone wishing to use the on-line 311 services. The City makes every effort to ensure the accuracy and completeness of the information on the Site; but does not guarantee the accuracy and completeness. You agree to accept the information found on the Site “as is”.
The text, images and data (the “Content”) on the Site are protected by the Canadian Copyright Act. The City grants you a personal non-exclusive license to read, download and print copies of the Content. You may reproduce the Content of the Site for non-commercial purposes, if you cite the City as the source. This citation must refer to the City’s copyright and include the web address where the Content was located.
If Content on the Site refers to another person’s or organization’s copyright, you must get written permission from the owner of that copyright before making use of that Content. You do not gain any ownership rights to any of the Content you gain access to through the Site.
The Municipal Freedom of Information and Protection of Privacy Act (the “Act”) applies to all information collected by the City. The information will only be collected, used and disclosed in accordance with the Act. Please refer to the City’s privacy and security policy for more information.
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