Service Requests for Water
Report no water service at your location.
Water service – turn off
Request for City staff to turn your water service off at the outdoor water service valve. A water service turn off is most commonly requested during home construction or renovation.
Water service – turn on
Request for City staff to turn your water service on at the outdoor water service valve. A water service turn on request is made only when a request for a water service turn off was made previously.
Fire hydrant – damaged
Report a damaged fire hydrant for repair by the City.
Fire hydrant – leaking
Report a leaking fire hydrant for repair by the City.
Discoloured tap water
Report dirty or rusty coloured water at your location.
Basement drain blocked or backed up
Report a basement drain that is blocked or backed up.
Leaking water line – on private property
Report a leaking water line on private property. To report a leaking water line on public property, please call 311.