No water

Report no water service at your location.

Report no water service

no-water

Water service – turn off

Request for City staff to turn your water service off at the outdoor water service valve. A water service turn off is most commonly requested during home construction or renovation.

Request for City staff to turn off your water service

Water service - turn off

Water service – turn on

Request for City staff to turn your water service on at the outdoor water service valve. A water service turn on request is made only when a request for a water service turn off was made previously.

Request for City staff to turn on your water service

Water service - turn on

Fire hydrant – damaged

Report a damaged fire hydrant for repair by the City.

Report a damaged fire hydrant

Fire hydrant - damaged

Fire hydrant – leaking

Report a leaking fire hydrant for repair by the City.

Report a leaking fire hydrant

Fire hydrant - leaking

Discoloured tap water

Report dirty or rusty coloured water at your location.

Report dirty or rusty coloured water

Discoloured water

Basement drain blocked or backed up

Report a basement drain that is blocked or backed up.

Report a blocked basement drain

Basement drain blocked or backed up

Leaking water line – on private property

Report a leaking water line on private property. To report a leaking water line on public property, please call 311.

Report a leaking water line

Leaking water line - on private property