311 Toronto

The 24/7 gateway to City information, programs and services available in more than 180 languages.

Staff Directory, Divisions & Customer Service

City divisions provide services to the public and to the Corporation. The administrative structure for the City allows quick response to changing public needs.

Accountability Officers

The City of Toronto has four accountability officers that help ensure your local government is open and transparent.

Complaints, Claims & Compliments

Give your feedback or submit a claim about the City’s customer service.