Last updated: March 25, 2021 at 4:17 p.m.
This page provides information about the work of the Toronto Office of Recovery and Rebuild, including information about the Office’s final report to the City Manager, and the City Manager’s report to Council in October 2020.
While the City continues to work on reducing the spread of COVID-19 and ensuring the delivery of essential and critical City services, it is also working on Toronto’s recovery.
The City established the Toronto Office of Recovery and Rebuild (TORR) to coordinate a city-wide approach for recovering and rebuilding from COVID-19 informed by public health advice and best practices.
Dr. David Mowat was appointed to lead a public health strategy to support Toronto’s recovery and rebuild and Mr. Saad Rafi was appointed to lead TORR as Chief Recovery and Rebuild Officer.
TORR undertook a broad engagement of stakeholders, residents, communities, businesses, Indigenous communities and City Council members on what is needed to recover and rebuild. TORR also leveraged the subject matter, service and operational expertise from City divisions, agencies and partners.
The results of TORR’s work have been published in the COVID-19: Impacts and Opportunities report, which provides recommendations for the City of Toronto and its agencies and corporations to support the recovery and rebuild of communities, organizations, partners and businesses. An update on the status of the recommendations has been provided up to March 2021 by City staff.
TORR also published the COVID-19: Impacts and Opportunities: Engagement Summary report to provide an overview of public and stakeholder feedback and advice received by the City and its partners on challenges, opportunities and priorities for Toronto’s recovery and rebuild. Feedback was collected though online public surveys, stakeholder surveys, virtual discussions and roundtables and email submissions.
The COVID-19: Impacts and Opportunities report outlines the results of the Toronto Office of Recovery and Rebuild’s (TORR) work and provides recommendations for the City of Toronto and its agencies and corporations to support the recovery and rebuild of our communities, organizations, partners and businesses.
The report, and a companion engagement summary, will be two sources of information for senior City staff as they develop recommendations to City Council for Toronto’s recovery and rebuild efforts.
Developing the COVID-19: Impacts and Opportunities report, and its recommendations was a key focus of TORR’s work. Dr. Mowat and Mr. Rafi also advised on, and informed, many City programs, policies and actions that reduced the spread of the virus and helped reopen the economy. TORR has concluded its work with the submission of the COVID-19: Impacts and Opportunities report to the City Manager.
Through June and July 2020, TORR undertook a broad engagement of stakeholders, residents, businesses, not-for-profit organizations, Indigenous communities, racialized communities and City Council members. Engagement opportunities took multiple online forms to make them accessible, safe and available to as many residents, stakeholders and sectors as possible. The recommendations in the report reflect consultations undertaken early in the pandemic and are the start of an ongoing public conversation on recovery and rebuilding Toronto after COVID-19.
The report acknowledges the impacts of COVID-19 were, and continue to be, disproportionately and acutely felt by Toronto’s most vulnerable neighbourhoods, segments of the population, and occupations and must be addressed in recovery.
Toronto’s plans to recover and rebuild from COVID-19 may look different than neighbouring municipalities or other cities across the country. Toronto’s recovery plans will include made-in-Toronto solutions that reflect the city’s distinct characteristics and circumstances. The City will continue to respond and adapt to changes in the spread of the virus and new health information.
The authors of the COVID-19: Impacts and Opportunities report hope that the recommendations provoke further discussion and are improved, built upon and ultimately implemented.
The Engagement Summary report provides an overview of public and stakeholder feedback and advice received by the City and its partners on challenges, opportunities and priorities for Toronto’s recovery and rebuild.
Feedback was collected though online public surveys, stakeholder surveys, virtual discussions and roundtables and email submissions. The full datasets are available on the City’s Open Data portal.
The Preliminary Findings section of this report contains a high-level analysis of the input received through each engagement method. The feedback is summarized into 19 major topics, listed alphabetically:
In March and April 2020, the Mayor’s Economic Support and Recovery Task Force was convened. As part of the Task Force’s work, several City councillors led stakeholder engagement sessions on focused themes.
Findings from these sessions were considered by the TORR and informed the COVID-19: Impact and Opportunities report.
The City of Toronto would like to thank everyone who contributed their time and provided feedback to the Toronto Office of Recovery and Rebuild (TORR) earlier this year. Your contributions were essential to the development of the COVID-19: Impacts and Opportunities report.
Your valuable input helped to inform 83 recommendations made in the report that cover 19 major topics. What we heard throughout the consultation process reflects a desire and determination to not only get Toronto back to where it had been pre-pandemic, but to accelerate progress toward what we know it can be – a thriving, equitable, cohesive, entrepreneurially vibrant and culturally dynamic city.
The COVID-19: Impacts and Opportunities report will accompany a report from the City Manager to the City’s Executive Committee on October 21 and will help to inform the recommendations made to City Council for Toronto’s recovery and rebuild efforts. It also provides a basis to continue the conversation on recovery and rebuilding to ensure Toronto is best positioned to move forward and succeed in the weeks, months and years to come.
The City and its divisions and agencies will continue to engage with community partners and groups, Indigenous communities, residents and businesses to seek input throughout the different phases of recovery and rebuild.
Thank you again to everyone who contributed feedback, ideas and lived experiences during this particularly uncertain and difficult time.
City Council has adopted critical strategies and plans to create economic stability, social equity, environmental sustainability and a healthy city. The Toronto Office of Recovery and Rebuild recommendations are designed to avoid replication of existing Council strategies and plans, however, there are instances where acceleration of existing initiatives is recommended.
October 21, 2020: Towards Recovery and Building a Renewed Toronto
September 30, 2020: Response to COVID-19: Reopening and Preparation for a Potential Resurgence
September 30, 2020: COVID-19 Financial Update
May 28, 2020: City of Toronto Service Restart and Recovery Update