MyToronto Pay enables residents and businesses to make payments to the City for parking
violations, property tax and utility bills. Additional bill payment types will be added in the coming
Unlike paying through your financial institution, MyToronto Pay provides additional features to manage your bills more effectively, using a variety of secure payment options.
Using MyToronto Pay is quick and simple. Here’s how to get started.
Please note that you will not be able to connect your bills in MyToronto Pay while you are enrolled in a pre-authorized payment program or your account has been assigned to a Bailiff Collection agency. Learn about the other payment options.
MyToronto Pay offers multiple ways to pay. There is no fee for payments from your bank account. Processing fees apply to credit and debit card transactions. The City does not keep these fees.
Banking transactions and/or credit card fees are still applicable. Learn more about the PayIt partnership.
Please note: For a limited time, customers will not be charged industry processing fees on credit or
debit card payments for parking violations
There is no processing fee to make an electronic payment directly from a chequing or savings account
To make a payment using a Visa or American Express credit card, an industry processing fee of 2.35 per cent of the payment amount is collected by PayIt. MasterCard is coming soon.
To make a payment using a Visa or American Express debit card, an industry processing fee of 1.50 per
cent of the payment amount is collected by PayIt. MasterCard is coming soon and we are working on
adding more debit card options.
If you are currently using online banking to make your payments, you may continue to do so.
You may also enrol in the City’s pre-authorized programs for property tax and utilities.
PayIt and the City of Toronto have worked together on MyToronto Pay to ensure that your privacy and security are maintained with the utmost care.
Here are some of the security features of the MyToronto Pay platform:
The Municipal Freedom of Information and Protection of Privacy Act (the “Act”) applies to all information collected through this application. The information will only be collected, used and disclosed in accordance with the Act. Please refer to the City of Toronto privacy statement.
PayIt was founded in 2013 with a mission to simplify government. Its goal is to empower city governments to collect and disburse critical government services, such as property taxes and utility payments.
PayIt offers a proven cloud-based platform with innovative features, enabling payment through a personalized, digital experience for citizens. It serves over 80 million residents annually across North America.
The City of Toronto has partnered with PayIt to create MyToronto Pay. We are helping to evolve the PayIt platform based on collaboration with Toronto residents, as well as staff in Revenue Services, Customer Experience, and Technology Services.
The PayIt agreement gives the City an opportunity to enter into a cost-effective and competitive commercial relationship that allows the City to move forward with digitizing services end-to-end. The digital payment options provide an improved customer experience to businesses and residents. For example, a typical Toronto family must currently access more than 10 separate channels and portals to manage over 20 residential services and payments throughout the year. Over time, the partnership with PayIt is intended to provide an integrated and simplified experience for residents making payments.
The City will always offer a free, convenient and accessible payment option to customers through electronic funds transfer. People who choose to make payments via credit or debit cards are charged an industry processing fee of 2.35 per cent and 1.5 per cent respectively for each transaction collected by PayIt.
Learn more about the PayIt partnership.