Property owners, developers and contractors can apply for a permit to have the City turn a fire hydrant on and off in order to measure the flow rate and pressure of a hydrant between April 15 (pending suitable weather*) and November 15. The last day to apply for a Fire Hydrant Flow Test Permit** is November 1. Application and payment must be made at least 10 business days in advance of the desired flow test date.
Due to COVID-19, applications and payments are only being accepted online at this time.
*The weather must be above zero degrees Celsius to conduct a fire hydrant flow test.
**Flow tests are often needed to help applicants determine how to configure or upgrade a property’s private fire flow system.
Permits during the off-season (November 16 to April 14) are granted on a case-by-case basis and applicants must adhere to strict criteria. If you require a permit during the off-season period, please contact TWC@toronto.ca for an exemption.
Online application and payment must be made at least 10 business days in advance of the desired flow test date. Once the application and payment are processed, you will receive a receipt, the permit(s) and Customer Service Request (CSR) number(s) for future reference.
Payment must be made by credit card (American Express, VISA or Mastercard). If you need more information about this payment process, please contact TWC@toronto.ca.
The fee for a Fire Hydrant Flow Test Permit is approved by Toronto City Council annually. The fee for 2020 is $343.16.
Appointments can be made between 8 a.m. and 1 p.m., Monday to Friday.
Toronto Water staff will call you within four business days of receiving the application to:
Due to COVID-19, there are important health and safety precautions which must be taken by both the City of Toronto and the permit holder (or representative) in order to turn on the fire hydrant.
If the certified contractor is not feeling well or is exhibiting COVID-19 symptoms on the day of the appointment, please contact TWC@toronto.ca to cancel or reschedule. The certified contractor may also have another certified contractor representative attend in their place if they are well and exhibiting no signs of COVID-19.
The following steps will be taken at the fire hydrant:
Applicants are responsible for:
Hydrants can only be operated by City staff. Any unauthorized use of fire hydrants is considered water theft and can result in enforcement of the Water Supply By-law and possible prosecution.