We are experiencing higher than expected requests for the Fire Hydrant Flow Test Permit and there may be delays in processing your request. We apologize for any inconvenience that this might cause.
The City of Toronto grants permits to allow for fire hydrant flow tests between April 15 (pending suitable weather*) and November 15. The online application for the Fire Hydrant Use Permit and Fire Hydrant Flow Test Permit is now open for the season.
*The weather must be above zero degrees Celsius to conduct a fire hydrant flow test.
**Flow tests are often needed to help applicants determine how to configure or upgrade a property’s private fire flow system.
Permits during the off-season (November 16 to April 14) are granted on a case-by-case basis and applicants must adhere to strict criteria. If you require a permit during the off-season period, please contact TWC@toronto.ca for an exemption.
Online application and payment must be made at least 10 business days in advance of the desired flow test date. Once the application and payment are processed, you will receive a receipt, the permit(s) and Customer Service Request (CSR) number(s) for future reference.
Payment must be made by credit card (American Express, VISA or Mastercard). If you need more information about this payment process, please contact TWC@toronto.ca.
The fee for a Fire Hydrant Flow Test Permit is approved by Toronto City Council annually. All water-related fees are available at Water Rates and Fees.
Appointments can be made between 8 a.m. and 1 p.m., Monday to Friday.
Toronto Water staff will call you within four business days of receiving the application to:
If the certified contractor is not feeling unwell or exhibiting COVID-19 symptoms on the day of your appointment, please contact TWC@toronto.ca to cancel or reschedule. The certified contractor may also have a representative attend in their place if the replacement contractor is well and exhibiting no signs of COVID-19.
Masks are no longer required in settings such as retail stores, bars, restaurants, gyms, community centres or museums, but are strongly recommended. When possible, the City suggests the following precautions:
The following steps will be taken at the fire hydrant:
Applicants are responsible for:
Hydrants can only be operated by City staff. Any unauthorized use of fire hydrants is considered water theft and can result in enforcement of the Water Supply By-law and possible prosecution.