To reach the Toronto Community Crisis Service (TCCS) call 211. There are additional supports available to assist people experiencing mental health related crises.
The TCCS has a monitoring and evaluation framework to track service performance, identify service improvements and trends.
Every effort has been made to ensure the accessibility of these documents. Due to the nature of the content, some pages may not be fully accessible. If you need assistance accessing this report or the executive summary, please contact Andrea Morales at policingreform@toronto.ca.
The song was created by one of the Service User Evaluation participants. A song transcript is available.
The visual art piece was created by one of the Service User Evaluation participants.
The Story map illustrates service user experiences and data (illustrations are not exact representations of service users).
9-8-8 Suicide Crisis Helpline is a three-digit helpline that provides urgent, live support by phone and text to people in every province and territory across the country.
9-8-8 is available in English and French, 24 hours a day, every day of the year across the country.
9-8-8 is for anyone thinking about suicide, or worried about someone they know. Trained 9-8-8 responders will answer calls and texts and listen without judgement while providing support.
More information is available at 988.ca.
For Indigenous community members experiencing mental health-related crises to receive Indigenous holistic supports, which support the whole person and not just their mental wellness needs. Call 416-363-2999, 24 hours a day, seven days a week to connect.
Call 416-929-5200 to access telephone crisis support, 24/7, 7 days a week.
Streets to Homes (S2H) Street Outreach and Support Program and partners provide street outreach and housing-related follow-up supports to assist people who are experiencing homelessness and sleeping outdoors in finding and keeping housing. This includes outreach to individuals living in encampments.