Last updated: May 14, 2021 at 8:44 a.m.

Residents who are eligible can book an appointment at immunization clinics in Toronto using the Province’s vaccination registration system (note browser requirements) or by calling the Provincial booking system at 1-833-943-3900 (TTY 1-866-797-0007). Find a clinic location.

Eligibility for vaccination at City immunization clinics includes people 40 years of age and older. People with high-risk health conditions and frontline workers who cannot work from home can also book their vaccination at City immunization clinics. Eligibility continues for people 18 years of age and older who live in hot spot postal codes. Learn about eligibility and where to get vaccinated.
While vaccination is not mandatory, everyone is strongly encouraged to get vaccinated. Join your family and friends and plan to get vaccinated once vaccines become available to you. Vaccination is underway for Phase 1 and Phase 2 in the the Province’s vaccination program. Details about Phase 3 timing, who is eligible and the status of completed vaccinations for Ontario is on the Province’s website.

Total Vaccine Doses Delivered in Toronto

  • 1,610,554
  • as of May 13 at 3 p.m.
  • +43,306 since May 12

General Eligibility & Requirements

The COVID-19 vaccine is free for everyone in Ontario.

If you have received another vaccine (not a COVID-19 vaccine) recently, make sure that your COVID-19 vaccine appointment is at least 14 days after you received the other vaccine. If you have a fever or COVID-19 symptoms, please reschedule your appointment for a later date, when you are feeling better.

Learn more about vaccine use by age. Consult with your health care provider before getting vaccinated, if you:

  • are pregnant, want to become pregnant soon after vaccination, or are breastfeeding;
  • have a autoimmune disorder or weakened immune system due to illness or treatment; or
  • have a bleeding problem or bruise easily.

Your health care provider will review the benefits and risks for your unique situation.

Residents without OHIP cards

Residents without OHIP cards who meet the current vaccine eligibility criteria can request assistance to book their vaccination appointment at a City-operated immunization clinic by contacting the following organizations:

FCJ Refugee Centre

  • Telephone: 416-469-9754 ext. 230 and 232; WhatsApp: 4372173786
    • Monday to Friday: 9:00 a.m. to 5:00 p.m.
  • Email: vaccine@fcjrefugeecentre.org;
  • In-person booking: by appointment at 208 Oakwood Avenue.
  • Phone interpretation services are available for appointments as needed.

Access Alliance

  • Telephone: 416-760-8677
    • Monday, Tuesday, Friday: 9:30 a.m. to 4:30 p.m.
    • Wednesday: 1:00 p.m. to 4:30 p.m.
    • Thursday: 12:30 p.m. to 7:30 p.m.
  • In person booking: by appointment at 761 Jane Street location.
  • Phone interpretation services are available for appointments as needed.

Toronto Public Health Hotline

  • 416-338-7600; TTY: 416-392-0658
    • 8:30 a.m. to 8:00 p.m. daily

Residents requesting assistance to book their appointment will be invited to leave their contact information and a representative will return their call. As we work to serve residents as quickly as possible, we ask that you do not leave your contact information with more than one booking partner.

Residents without an OHIP card may use other forms of identification to book their COVID-19 vaccination appointment through agency partners. Government-issued photo ID (including non-Canadian and expired documents) such as a driver’s licence, passport, piece of registered mail, pay stub or student card may be used.

Residents without an OHIP card can also book their COVID-19 vaccination appointment through hospitals and Ontario Health Team-led clinics by visiting www.vaccineto.ca.

Vaccination for the following groups is currently underway:

Age Group
Risk Description
When you will be eligible
Where you can access your vaccine
Adults Residents, staff and essential caregivers in long-term care homes Currently eligible
  • Residents are being vaccinated in their homes, at hospitals and other points of care.
  • Essential caregivers and staff may be vaccinated alongside residents or invited to nearby hospital clinics.
Adults Residents, staff and essential caregivers in congregate living settings for seniors, including high-risk retirement homes Currently eligible
  • Residents are being vaccinated in their homes.
  • Essential caregivers and staff may be vaccinated alongside residents or invited to nearby hospital clinics.
  • Mobile teams are being deployed to congregate care sites from Ontario Health teams.
Adults Residents and staff in other congregate care settings for seniors, including all other retirement homes and assisted living Currently eligible
  • Residents are being vaccinated in their homes.
  • Essential caregivers and staff may be vaccinated alongside residents or invited to nearby hospital clinics.
Adults Frontline health care workers in all risk groups Currently eligible
Adults Adults who are receiving ongoing home care Currently eligible
Adults First Nations, Métis and Inuit  populations Currently eligible
Adults People experiencing homelessness staying in shelters at high-risk of outbreaks (on a rolling basis, to be identified by Toronto Public Health and based on vaccine supply and other prioritization criteria) Currently eligible
  • Mobile teams organized by Ontario Health Teams and Toronto Public Health
Adults Faith leaders who as part of their regular role are at increased risk of exposure to COVID-19 through close contact with persons and families in the following circumstances:

  • End of life care
  • Care of the deceased, funerals, bathing, or other ceremony with direct contact with deceased persons
  • Home visits to unwell persons
  • Pastoral care in hospitals/LTCHs/RHS or other vulnerable settings
Currently eligible
16 and older People with the following highest-risk health conditions:

  • Organ transplant recipients;
  • Hematopoietic stem cell transplant recipients;
  • People with neurological diseases in which respiratory function may be compromised (e.g., motor neuron disease, myasthenia gravis, multiple sclerosis);
  • Haematological malignancy diagnosed less than one year ago;
  • Kidney disease eGFR< 30; and
  • One essential caregiver for individuals in the groups listed above.
Currently eligible
  • City Immunization Clinics
    • Please note that the provincial booking system (online and phone) currently only accepts bookings for people 18 and older. Booking details for people who are 16 or 17 years of age and have a health condition will be posted soon. People who are 16 or 17 years of age must provide a letter from their health care provider stating that they have permission to be vaccinated at the time of vaccination
  • You may also be able to book at Hospital Immunization Clinics. Please review the eligibility criteria for each site.
16 and older People with the following high risk health conditions:

  • Obesity (BMI > 40)
  • Other treatments causing immunosuppression (e.g., chemotherapy, immunity weakening medications)
  • Intellectual or developmental disabilities (e.g., Down Syndrome)

One essential caregiver is eligible for vaccination for individuals in this group listed above. The caregiver provides regular and sustained assistance with personal care and/or activities of daily living.

Currently eligible
    • Please note that the provincial booking system (online and phone) currently only accepts bookings for people 18 and older. Booking details for people who are 16 or 17 years of age and have a health condition will be posted soon. People who are 16 or 17 years of age must provide a letter from their health care provider stating that they have permission to be vaccinated at the time of vaccination
18 or older People age 18 and older who live in COVID-19 hot spot postal codes Currently eligible
  • City Immunization Clinics
  • Some Hospital Immunization Clinics may also be booking appointments for adults aged 18 and older who live in hot spot postal codes. Please review the eligibility criteria for each hospital site.
  • People who live in hot spot postal codes are also eligible to be vaccinated at Ontario Health Team and hospital mobile clinics and pop-ups that are communicated directly to the community.
  • Select pharmacy locations are administering the Pfizer vaccine to people age 18 and older.
Adults People who live and work in high-risk congregate care settings not included in Phase 1 (e.g. supportive housing), including shelters, respites and encampments Currently eligible
  • People who live or work in these settings may receive their vaccine at the setting or may be eligible to receive their vaccine at one of the Hospital Immunization Clinics. Please review the eligibility criteria for each hospital site.
Adults Elementary and secondary education workers

Education workers will require proof of education employment (e.g. pay stub).

Currently eligible
People who are pregnant Currently eligible
Adults Child care workers in licensed child care settings
  • City Immunization Clinics.
  • Eligible workers in licensed child care settings will receive a letter from their employer. This letter must be available at the point of booking and taken to the vaccination appointment.
Adults Frontline workers who cannot work from home – Group One:

  • Elementary and secondary school workers (including educators, custodial, school bus drivers, administrative staff)
  • Workers responding to critical events (including police, fire, special constables, children’s aid society workers, emergency management, critical infrastructure restoration workers)
  • Enforcement, inspection and compliance roles (including by-law enforcement, building inspectors, animal welfare inspectors, border inspection officers, labour inspectors, WSIB field workers)
  • Individuals working in child care (including all licensees, employees, and students on educational placements who interact directly with children in licensed child care centres and in authorized recreation and skill building programs, licensed home child care and in-home service providers, employees of home child care agencies)
  • Foster care agency workers (including customary care providers)
  • Food manufacturing and distribution workers
  • Agriculture and farm workers
  • Funeral, crematorium and cemetery workers
Currently eligible
40 and older (born in 1981 and earlier) Adults Currently eligible
16 and older People with the following at-risk health conditions:

  • Immune deficiencies/autoimmune disorders
  • Stroke/cerebrovascular disease
  • Dementia
  • Diabetes
  • Liver disease
  • All other cancers
  • Respiratory diseases
  • Heart disease
  • Hypertension with end organ damage
  • Diagnosis of mental disorder
  • Substance use disorders
  • Sickle Cell Disease
  • Thalassemia
  • Immunocompromising health conditions
  • Other disabilities – direct support care in community
Currently eligible
  • City Immunization Clinics
    • Please note that the provincial booking system (online and phone) currently only accepts bookings for people 18 and older. Booking details for people who are 16 or 17 years of age and have a health condition will be posted soon. People who are 16 or 17 years of age must provide a letter from their health care provider stating that they have permission to be vaccinated at the time of vaccination
  • You may also be able to book at Hospital Immunization Clinics. Please review the eligibility criteria for each site.
Adults Frontline workers who cannot work from home – Group Two:

  • Essential and critical retail workers (including grocery, food bank, pharmacy, ServiceOntario, Service Canada, Passport Canada, wholesalers and general goods, restaurant, LCBO workers)
  • Workers in manufacturing industries directly involved in supporting the COVID-19 response, construction (including infrastructure) and other essential businesses and services where facilities are at heightened risk for COVID-19 outbreaks and spread
  • Social workers and social services staff who provide in-person client services (including youth justice workers, Ontario Works and Ontario Disability Support program case workers)
  • Courts and justice system workers (including probation and parole workers)
  • Transportation, warehousing and distribution workers
  • (including public transit workers, taxi drivers, truck drivers supporting essential services, marine and rail cargo and maintenance, highway maintenance)
  • Electricity (including system operations, generation, transmission, distribution and storage workers)
  • Communications infrastructure workers (including cellular, satellite, landline, internet, public safety radio)
  • Water and wastewater management workers
  • Financial services workers (bank branch staff)
  • Veterinarians and veterinary teams
  • Waste management workers
  • Oil and petroleum workers (including petroleum refineries, crude oil and petroleum storage, transmission and distribution, retail sale of fuel)
  • Natural gas and propane gas workers (including compression, storage, transmission and distribution of natural gas and propane)
  • Mine workers (including those needed to ensure the continued operation of active mines)
  • Uranium processing workers (those working in the refining and conversion of uranium and fabrication of fuel for nuclear plants)
Currently eligible
30 and older (born in 1991 and  earlier) Adults Week of May 17, 2021 (depending on vaccine supply)
  • Information about how to access your vaccine will be posted when available.
18 and older (born in 2003 and earlier) Adults Week of May 24, 2021 (depending on vaccine supply)
  • Information about how to access your vaccine will be posted when available.
  • Select pharmacy locations are administering the Pfizer vaccine to people age 18 and older.

Please note that Toronto Public Health is not providing invitation codes for people to register for vaccines or accepting requests for onsite workplace clinics. Toronto Public Health staff are not able to provide information about scheduled appointments over the phone.

Who is eligible:

Adults 18 years of age or older who live in the City of Toronto and cannot physically leave their home to receive the vaccine for medical, physical, cognitive or psychosocial reasons are eligible for in-home vaccination. An essential caregiver who lives in the home may also be vaccinated if they are eligible at the time of booking for other reasons (based on age or caring for someone with certain medical conditions as per Provincial eligibility).

If you are physically able to leave your home, check information about vaccine eligibility to find out where you can book an appointment. Transportation support is available if you need help getting to your appointment.

How to register for homebound vaccination:

Please register through the health service that you are currently linked with:

  • Primary care provider / physician primary care team: Primary care teams will identify patients, conduct screening and get consent for homebound vaccination. Please connect with your primary care provider to follow up on your vaccination schedule.
  • Homecare and Community Service provider: Home care and community service providers will identify patients, conduct screening and get consent for homebound vaccination. Please connect with your homecare or community service provider to follow up on your vaccination schedule.
  • Home and Community Care Support Services (HCCSS): HCCSS will identify patients with chronic home care needs, conduct screening and get consent for homebound vaccination and Toronto Paramedic Services will schedule and complete vaccinations.
  • If you are not linked with any primary care or home care provider: Call Toronto Seniors Helpline at 416-217-2077 to be referred to a clinician who will confirm your eligibility, conduct screening and get consent for homebound vaccination.

If you receive care through primary care or homecare and HCCSS, please contact your primary or homecare provider first. If your primary care or homecare service provider cannot provide the vaccine, you will be referred to Toronto Paramedic Services.

Dependent on consistent vaccine supply, homebound residents that are currently on the list can expect to be contacted and scheduled for vaccination before the end of June.

Team Toronto Sprint Strategy

The City of Toronto, Toronto Public Health and healthcare partners are working to expand mobile vaccination efforts across the City to bring vaccine to neighbourhoods in greatest need.

Mobile vaccine clinics are part of a larger Team Toronto vaccination strategy that aims to meet eligible populations where they are. This helps remove barriers to the COVID-19 vaccine and increase vaccine uptake among local residents.

Mobile vaccination clinics are usually planned for specified local communities. This means that mobile clinics only provide vaccines to those living in the local neighbourhoods they are situated and are not open to all who live in priority neighbourhoods across the GTA or other populations eligible for vaccinations. Promotion and management of mobile clinics is being led by community partners who have trusted relationships in local neighbourhoods.

Postal code areas prioritized in the Sprint Strategy are:

  • M1B
  • M1E
  • M1G
  • M1J
  • M1K
  • M1L
  • M1M
  • M1P
  • M1R
  • M3J
  • M3K
  • M3M
  • M3N
  • M4H
  • M4X
  • M5A
  • M6M
  • M9L
  • M9M
  • M9N
  • M9V
  • M9W

COVID-19 Hot Spot Postal Codes

Hot spot areas are neighbourhoods identified by the Province of Ontario with ongoing and historic high rates of COVID-19 transmission, hospitalization and death. These areas were also identified by the province to have populations with higher risk factors including racialization, income, quality of housing, immigration status and education attainment.

Check eligibility requirements and where to get vaccinated above for these Toronto area COVID-19 hot spots:

  • M1B
  • M1C
  • M1E
  • M1G
  • M1H
  • M1J
  • M1K
  • M1L
  • M1M
  • M1P
  • M1R
  • M1S
  • M1T
  • M1V
  • M1W
  • M1X
  • M2J
  • M2M
  • M2R
  • M3A
  • M3C
  • M3H
  • M3J
  • M3K
  • M3L
  • M3M
  • M3N
  • M4A
  • M4H
  • M4X
  • M5A
  • M5B
  • M5N
  • M5V
  • M6A
  • M6B
  • M6E
  • M6H
  • M6K
  • M6L
  • M6M
  • M6N
  • M8V
  • M9A
  • M9B
  • M9C
  • M9L
  • M9M
  • M9N
  • M9P
  • M9R
  • M9V
  • M9W

Ontario Health Teams and hospital mobile clinics and pop-ups will be vaccinating people age 18 and older in these neighbourhoods, identified by their postal codes. People age 18 and older living in these postal codes are also eligible to book at City Immunization Clinics.

Bookings are for:

  • Residents aged 40+ or born in 1981 or earlier
  • Residents aged 18+ who live in hot spot postal codes
  • Elementary and secondary education workers
  • Child care workers in licensed child are settings
  • People who are pregnant
  • First Nations, Inuit and Métis individuals
  • Individuals with highest-risk, high-risk or at-risk health conditions
  • Frontline workers who cannot work from home – Group One and Group Two

Vaccine Clinic Locations

Each clinic is open 7 days a week from 11 a.m. to 8 p.m. but appointments are required. View a map of immunization clinics and filter by City-run clinics, hospital clinics and pharmacies. The map shows location and transit information. For parking and accessibility at City-run clinics see below. Use the TTC Trip Planner to find directions to City-run clinics.

View Vaccine Clinic Map

Accommodations

All City-run clinics are able to offer accommodation. Each clinic has parking near the entrance, ramps, elevators, and wheelchairs. Staff are also on site at each clinic to support as necessary.  Clients who need a care provider or service animal with them will be accommodated. There are also privacy rooms available upon request.

If you require an accommodation, alert a staff member upon arrival or at any time while at the clinic.

Metro Toronto Convention Centre

Address: 255 Front St. W., North Building, Hall A (access Hall A via the West Ramp on Front Street at John Street. Look for the directional signage posted around the exterior of the building on Front Street.)

(View map of clinic location within Metro Toronto Convention Centre)

Accessibility: This clinic location is accessible. The accessible entrance is located on Front Street, just west of the Second Cup in the Metro Toronto Convention Centre (MTCC). Please bring all required mobility devices with you.

Parking: 1-hour free parking in North Garage

  • Those attending the clinic for a vaccination will be provided with one hour of free parking at the MTCC’s North Parking Garage, with the entrance on Simcoe Street.
  • Once you have parked, to enter the Immunization Clinic exit the parking garage and walk west along Front Street to access the ramp on the far west side of the building at John Street.
  • Once you return to your vehicle after your vaccination, drive out through the designated COVID-19 Immunization Clinic line (look for signage near the exit).
  • The parking attendant at that exit will confirm that you attended the clinic and process your ticket for one free hour of parking.
  • Please be mindful of your appointment time, and arrive shortly before your appointment and depart directly after your appointment.

Scarborough Town Centre

Address: 300 Borough Dr.

The clinic is located on the east side of the centre on the upper level, near Entrance 2.

Entry to the clinic is only via the mall exterior.

(View map of clinic location within Scarborough Town Centre)

Accessibility: This clinic location is accessible. Please bring all required mobility devices with you.

Washrooms: There are no washrooms available in the clinic. If needed, please use the washrooms in the mall prior to entering the clinic.

Parking: Parking is available in the parking lots at the Scarborough Town Centre (5 hours maximum).
Parking lot 2 and lot 5 are closest to the clinic.

Toronto Congress Centre

Address: 650 Dixon Rd.

Clinic is located in Hall F. Enter clinic through Hall D

(View map of clinic location within Toronto Congress Centre)

Accessibility: This clinic location is accessible. Please bring all required mobility devices with you.

Parking: Parking at the Toronto Congress Centre is free. Please be mindful of your appointment time, and only arrive shortly before your appointment and depart directly after your appointment.

East York Town Centre

Address: 45 Overlea Blvd.

The Thorncliffe Park Community Hub is located on the east end of the East York Town Centre, second floor (above mall section C). Please enter the Town Centre through Entrance 6 and take the escalator or elevator up to the second floor.

Mitchell Field Arena

Address: 89 Church Ave.

Clinic can only be accessed through the arena entrance on Church Avenue. No entry to the clinic through the Community Centre entrance.

(View map of clinic location within Mitchell Field Arena)

Accessibility/TTC shuttle bus: This clinic location is accessible. Please bring all required mobility devices with you.

Parking: 

  • There is parking available walking distance from Mitchell Field on Dudley Ave., McKee Ave. and Kenneth Ave. Clinic staff and signage near the clinic location can help guide you.
  • If you are unable to take transit, be dropped off or walk, there is an extremely limited amount of parking on the west side of the Arena.
  • Parking is limited so please be mindful of your appointment time, and only arrive 15 minutes before your appointment and depart directly after your appointment.

Malvern Community Recreation Centre

Address: 30 Sewells Rd.

Access the clinic through the east side entrance of the building.

(View map of clinic location within Malvern Community Recreation Centre)

Accessibility: This clinic location is accessible. Please bring all required mobility devices with you.

Parking: Parking is available in the parking lot for the Malvern Community Recreation Centre. Parking is limited so please be mindful of your appointment time, and only arrive shortly before your appointment and depart directly after your appointment.

The Hangar Sport & Event Centre

Address: 75 Carl Hall Rd.

(View map of clinic location within the Hangar)

Accessibility: This clinic location is accessible. Please bring all required mobility devices with you.

Parking: Parking is available on-site along the east side of the building. Please be mindful of your
appointment time, and only arrive shortly before your appointment and depart directly after your
appointment. There are 4 accessible parking spots located outside the main entrance of the
Hangar.

Carmine Stefano Community Centre

Address: 3100 Weston Rd.

The main clinic entrance is located on the south side of the building. Follow the walking path to the accessible entrance.

(View map of clinic location within Carmine Stefano Community Centre)

Accessibility: This clinic location is accessible. The accessible entrance is located at the front of the building facing Weston Road. A drop off zone is located directly in front of the accessible entrance. Please bring all required mobility devices with you.

Parking: Parking is available on site. Parking is limited so please be mindful of your appointment time, and only arrive shortly before your appointment and depart directly after your appointment.

Cloverdale Mall

Address: 250 The East Mall

The clinic is located at the north end of mall (in the previous Target store location). Enter the clinic via the exterior entrance only.

(View map of clinic location within Cloverdale Mall)

Accessibility: This clinic location is accessible. Please bring all required mobility devices with you.

Parking: Parking is available at the mall and there is parking available directly in adjacent to the clinic at the north end of the mall complex.

North Toronto Memorial Community Centre

Address: 200 Eglinton Ave. W.

(View map of clinic location within North Toronto Memorial Community Centre)

Accessibility: This clinic location is accessible. Please bring all required mobility devices with you.

Parking: Parking is available on site. Be mindful of your appointment time, and only arrive shortly before your appointment and depart directly after your appointment.

The following information is updated Monday to Friday.

Total of 11,763 doses administered at City immunization clinics on May 13.

Daily vaccinations administered at each City immunization clinic:

  • Metro Toronto Convention Centre – 729 doses
  • Scarborough Town Centre – 1,489 doses
  • Toronto Congress Centre –  2,302 doses
  • Malvern Community Recreation Centre –  735 doses
  • Mitchell Field Arena Community Centre – 917 doses
  • The Hangar – 2,388 doses
  • Carmine Stefano Community Centre  – 615 doses
  • North Toronto Memorial Community Centre – 499 doses
  • Cloverdale Mall – 2,089 doses

Hospital immunization clinics are currently providing vaccination appointments to individuals based on provincial prioritization guidance. Visit www.vaccineto.ca and review the eligibility criteria for each site. People can also call 1-888-385-1910 for assistance to complete pre-registration forms and book appointments at local vaccine clinics operated by participating hospitals and OHTs.

COVID-19 vaccinations in Toronto are by appointment only and there are no walk-in clinics at this time.  Eligible individuals should only sign up at one vaccination clinic site and are asked to not pre-register or book appointments at multiple locations. Individuals are also encouraged to pre-register or book an appointment at the clinics nearest to where they live and, in the case of health care workers, closest to where they work.

All parts of the vaccination program are dependent on vaccine supply and direction from the Province. Vaccine supply is expected to increase substantially in the coming weeks.

Residents should not call 3-1-1 or hospital directly to book appointments nor should they attend a clinic unless they have a confirmed appointment.

Vaccine Clinic Locations

View a map of immunization clinics and filter by City-run clinics, hospital clinics and pharmacies. The map shows location and transit options. For parking and accessibility at City-run clinics see below.

View Vaccine Clinic Map

Before your appointment:

  • If you have received another vaccine (not a COVID-19 vaccine) recently, make sure that your COVID-19 vaccine appointment is at least 14 days after you received the other vaccine
  • If you have a fever or COVID-19 symptoms, please reschedule your appointment for a later date, when you are feeling better
  • If you have been advised to self-isolate because you were in close contact with someone who has COVID-19, please reschedule your appointment for a later date, when your isolation period is over
  • Make sure that your appointment is confirmed, as vaccines are offered by appointment only
  • Review information about the clinic you are visiting, including directions, parking and accessibility

What to bring:

  • Your OHIP card and booking confirmation
  • Your mobility device, if you use one
  • One support person, if needed. It does not need to be the person who helped you book your appointment
  • Face mask or covering

What to expect at your appointment:

  • You must wear a face mask or covering at the immunization clinic
  • Clinic staff will answer any questions you may have and get your consent for the vaccination
  • Let the clinic staff know if you feel unwell at any point
  • You must stay at the clinic for 15 minutes after you receive the vaccine to monitor for any reactions
  • You will get a receipt after you receive the vaccine
  • The entire process will take about 30 minutes

After you receive your vaccine:

  • Continue to wear a mask, keep your distance, wash your hands often and stay home when you are sick
  • Let your health care provider know that you were vaccinated
  • Keep the receipt provided by clinic staff for your records. If you did not receive your receipt, please call the Provincial Vaccine Information Line at 1-888-999-6488 (TTY 1-866-797-0007)
  • If you have a reaction to the vaccine, call your health care provider or Toronto Public Health at 416-338-7600

The Vaccine Equity Transportation Plan began March 29. The City is partnering with service providers to offer transportation services for people who may be unable to access or afford existing transportation options to get to their vaccination appointments.

Transportation options are available to people with disabilities, those 55 years old and older, and others who are frail or have underlying conditions which make them at greater risk from COVID-19 and/or render them unable to safely access other modes of transportation.

This program is intended for those who have no other options for transportation to vaccination appointments.

Torontonians are encouraged to help their family members, friends and neighbours with booking their vaccination appointments and providing a ride to their appointments.

Book a Ride to and from Your Vaccination Appointment

  1. Book your vaccination appointment at a clinic location that is in your area of the city.
  2. Contact the transportation program in your area to arrange for a ride to and from your appointment. Appointments should be booked no later than 48 hours before your appointment time. Availability is limited and rides are not guaranteed.
  • If you live in central Toronto or Etobicoke, visit Toronto Ride or call 416-481-5250.Toronto Ride boundaries for vaccine clinics are:
    • highway 401 to the north
    • the Lake to the south
    • Etobicoke Creek / Highway 427 to the west
    • Victoria Park to the east.
    • areas within Etobicoke that are outside the above listed boundaries
  • If you live in north Toronto, visit iRide or call 1-844-474-3301. iRide boundaries for vaccine clinics are:
    • Steeles Ave to the north
    • John St. to the north
    • St. Clair Ave West to the south
    • Dufferin St./Allen to the west
    • Don Valley Parkway to the east.
  • If you live in Scarborough, visit Scarborough Ride or call 416 736-9372. Scarborough Ride boundaries for vaccine clinics are:
    • Steeles to the north
    • the Lake to the south
    • Victoria Park to the west
    • Pickering/Scarborough Border to the east.

A support person or family member can accompany you on the ride, if needed.

Note that transportation vehicles are not accessible and clients should be able to step into the vehicles (with assistance). There will be approximately one hour between drop off at the vaccination clinic and pick up after the appointment.

Transportation is delivered through a collaborative network of City and Ministry of Health funded community not-for-profit agencies that provide rides to vaccination clinics such as City-run immunization clinics, hospitals or pharmacies.

OSDP and Ontario Works

People who receive social assistance may be eligible for medical transportation funds to help cover costs of travel to receive their COVID-19 vaccination. Social assistance recipients should contact their caseworker to access transportation funds they may be eligible for.

Uber Canada and TTC Support

Uber Canada has made a generous donation of voucher codes for individual rides.

Starting April 6, these vouchers will be distributed to a network of partner community organizations to provide to people who have no transportation options, live in communities with high rates of COVID-19, who have challenges travelling to be vaccinated, as well as for some people with disabilities. Uber Canada vouchers are limited and are not guaranteed.

The TTC is working with the City to distribute 15,000 TTC ride vouchers through a network of partner community agencies across Toronto to provide to people who cannot afford transit fare, with no-cost rides to and from vaccination sites starting in April.

Wheel-Trans Rides to City Immunization Clinics

Existing Wheel-Trans customers can book rides to and from their vaccine appointments by calling Wheel-Trans Reservations at 416-393-4222, seven days a week from 7 a.m. to 11 p.m. or online at the Wheel-Trans Self-Booking.

Customers who qualify for Wheel-Trans service, and would like to arrange a trip to and from their vaccination, can apply by calling Wheel-Trans Customer Service at 416-393-4111, Monday to Friday from 8 a.m. to 4 p.m.

Wheel-trans will be reaching out to its approximately 26,000 customers regarding this initiative via email blast, a bulletin on its booking website and a recorded message on its Customer Service line.

There is a limited supply of vaccines available in Ontario at this time. The provincial government has a three phase plan to distribute vaccines, starting with people who are vulnerable to severe illness and death from COVID-19 and certain prioritized populations.

As more vaccines arrive, the vaccination program is expanded. Vaccination is underway for Phase 1 and Phase 2 in the the Province’s vaccination program. Details about Phase 3 timing, who is eligible and the status of completed vaccinations for Ontario is on the Province’s website.

The Pfizer-BioNTech, Moderna and AstraZeneca (also known as COVISHIELD) vaccines require two doses. Depending on where you receive your COVID-19 vaccine, you may book an appointment for your second dose at the time of booking your first dose, or you may be asked to book an appointment for your second dose at a later date. You must get the same vaccine for both doses.

In Ontario, the interval between your first and second dose is up to four months, with very limited exceptions. If you are eligible to receive your second dose earlier due to a medical condition, your health care provider will contact you directly. First Nations, Inuit and Métis individuals residing in urban communities, including non-Indigenous partners and household members can now also receive a second dose of the COVID-19 vaccine earlier than the extended four-month interval.

If you received your first dose at a hospital immunization clinic or pharmacy and do not yet have the second dose booked, please contact the hospital or pharmacy directly to book your second dose. The provincial booking system that is used for booking appointments at City immunization clinics requires you to book appointments for both doses at the time of booking. At this time, you cannot change the location for your second dose appointment.

The latest versions of the following browsers should be used when registering on the Province’s system:

  • Microsoft Edge Chromium
  • Google Chrome
  • Mozilla Firefox
  • Apple Safari