March 10, 2021

The information below is to help Toronto residents born in 1941 or earlier book online vaccination appointments for City-operated COVID-19 vaccination clinics through Information about vaccines, including a fact sheet for seniors, is available on the City’s COVID-19: About the Vaccines webpage on


1. How do I book appointments?

Online bookings for residents who will be 80 years of age or older in 2021 to be vaccinated at City-operated clinics will be available through a registration link on starting Friday, March 12.

You will click the link and be taken to the provincial booking system where you will enter your information and select a date, time and location for your first and second doses of vaccine. Available appointments are from March 17 to April 11.

On Monday, March 15, the Province is launching the new province-wide online booking system and call centre. In the interim, Toronto residents born in 1941 or earlier are able to book appointments online, beginning Friday, March 12 through 8 p.m. on Sunday, March 14, when the interim system will be taken offline in order to complete the transition to the full provincial booking system. The registration link and interim booking system will not be available from 8 p.m. on Sunday, March 14 to the morning of Monday, March 15.

On Monday morning, the City will move to the new province-wide system, with online bookings continuing to be made through the link on and the added option of booking by phone through the provincial call centre. Eligible seniors who prefer to book by phone can do so when the provincial call centre is activated on Monday.


2. How many appointments are available? 

On Friday, March 12, 133,000 vaccination appointments between March 17 and April 11 at six City-run clinics will be available for online booking through by eligible residents.

More appointments will become available as the City continues to expand clinic operations in response to the availability of COVID-19 vaccine.


3. What information do I need to provide to make an appointment online?

To make appointments for City-operated vaccination clinics through, you will need:

  • Information found on your Government of Ontario photo health card
  • Birthdate
  • Postal code
  • Email address and/or phone number

The provincial system will verify your eligibility to book an appointment for vaccination based on this information and will then take you to the scheduling system.


4. Can someone book on my behalf?

Yes; the online registration system allows for someone to book your vaccination appointments on your behalf. To book your appointments, the person booking on your behalf will need your:

  • Government of Ontario photo health card information
  • Birthdate
  • Postal code
  • Email address and/or phone number


5. Can I choose the date and time of my appointment?

Yes; in the system, you can see all available appointment dates and times and can select the available appointment you prefer. You are free to select whichever appointment date and time in whichever clinic that is available.

Once you select and confirm your first dose appointment, you will be asked to select the date and time for your second dose appointment. Both appointments must be booked during the same booking session.


6. What if I can’t book online or have questions about booking?

The Province’s call centre is launching Monday, March 15 and a phone number to book appointments will be available at that time. Once the call centre is up and running, the number will be announced and posted on the Province’s website and on

Please don’t call 311 or Toronto Public Health to try to book an appointment. City 311 contact centre and Toronto Public Health staff do not have access to the booking system.


7. What locations can I choose from?

As of March 17, three City-operated mass immunization clinics will open to vaccinate residents with appointments born in 1941 and earlier:

  • Metro Toronto Convention Centre, 255 Front St. W.
  • Scarborough Town Centre, 300 Borough Dr.
  • Toronto Congress Centre, 650 Dixon Rd.

On Monday, March 29, two more clinics will open:

  • Malvern Community Recreation Centre, 30 Sewells Rd.
  • Mitchell Field Community Centre, 89 Church Ave.

On Monday, April 5, a sixth clinic will open:

  • The Hangar, 75 Carl Hall Rd.

Once open, the six City-run clinics will operate seven days per week from 11 a.m. to 8 p.m. Information on City-operated clinics is available on


8. I have questions about vaccine safety, who should I ask?

The best person to talk to about any health concerns is always your health care provider. The City and Toronto Public Health have answered some common questions you may have in our What seniors need to know about COVID-19 vaccination fact sheet.


9. What if I have booked an appointment with a local hospital vaccination clinic?

If you already have a confirmed vaccine appointment in a hospital-operated or healthcare partner-operated clinic, you do not need to schedule anything further as your appointment remains confirmed.
However, if you choose to book an appointment in one of the City-operated clinics, please be sure to cancel your other appointment  so that as many people as possible are able to receive their vaccine as quickly as possible.


10. What if I don’t book right now, can I get vaccinated later?

If you choose not to book an appointment when the booking system opens or you are unable to book your appointment for any reason, rest assured your opportunities to book your appointment will continue.

Once you are eligible for vaccination under the provincial vaccine priority framework, you remain eligible continuously thereafter.


Please note, this backgrounder was updated on March 11, 2021 to clarify that anyone booking on behalf of an eligible senior will require access to some of the senior’s personal information to book an appointment (i.e. health card information, birthdate, etc.). A further update was made on March 12, 2021 to reflect three additional City-operated immunization clinics available for bookings and an interruption in registration availability as the Province moves to the new province-wide registration system on Monday, March 15.