News Release
August 3, 2021

In June, the Province of Ontario announced that Ontario residents who have completed one dose of a two-dose COVID-19 vaccine outside Ontario are required to document the out-of-province first dose in the COVaxON provincial system before booking a second dose. Ontarians were also asked to document any full series of COVID-19 vaccines. The Province directed people needing to document vaccinations to their local public health units, including Toronto Public Health (TPH) for people living in Toronto.

Since the process of documenting out-of-province vaccination records was announced by the Province on June 4, TPH has received more than 15,000 documentation requests– the most received by any public health unit in Ontario. Applications for vaccine documentation to be added to COVaxOn continue to be submitted.

To date, TPH and Toronto hospital partners have processed 12,100 out-of-province vaccination record applications. Approximately 3,900 applications were from individuals requiring a second vaccine dose. All first dose applications received prior to July 20 have been processed and uploaded into COVaxOn. Second dose and single dose vaccine applications received before June 30 have been processed and uploaded.

TPH has is providing the following timeline based on current application processing rates:

  • First dose applications received after July 20 are processed within three to five business days.
  • Other second dose and single dose vaccine applications already submitted will be processed by August 6 into COVaxOn.
  • Second dose and single dose vaccine applications received after July 30, will be processed within five to ten business days.

Submissions with incomplete or unclear information, including errors, take additional time to process as they require additional client follow-up.

TPH thanks residents for their patience as staff process the large volume of applications as quickly as possible, while continuing to manage the other areas of Toronto’s COVID-19 response and vaccination campaign.

To submit applications for out-of-province vaccine doses, please find more information on the City’s COVID-19: How to Get Vaccinated webpage .

For Toronto residents who received one dose of a two-dose vaccine outside Ontario, their first dose should be documented before they get a second dose. Residents who have received a first dose of a two-dose vaccine not authorized for use by Health Canada will not be able to have their vaccine dose entered into the COVaxOn system through this process, and it is recommended that they get fully vaccinated with a vaccine available here. People who received a complete vaccine series outside Ontario may have their doses documented if the vaccines are authorized for use by Health Canada, or if they are authorized for emergency use by the World Health Organization. For more information, please see the Ministry of Health’s COVID-19 Guidance for Individuals Vaccinated outside of Ontario/Canada.

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Media Relations